Back

Nissan of Richmond

Richmond, VA

4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

Directions

By Type

Showing 7,250 reviews

March 04, 2021

Always have a wonderful experience here! Communication and service was excellent- thank you all for always being helpful! Seth went above and beyond to make my appointment wonderful, thanks again! More

by kristen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Mar 04, 2021 -

Nissan of Richmond responded

Thank you, Kristen, for sharing your thoughts about your experience with Seth here at Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

March 04, 2021

The service is awesome and the staff couldn’t be more friendly. Great place to buy a car from. I would recommend going here to all. More

by msbedrock2882
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga, Paula Quick , Jonathan Ramirez, Chris Williams
Mar 04, 2021 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

March 04, 2021

They definitely make you feel like a priority and they get you in and out as quick as possible. Super friendly staff. I'll be back More

by STEELERS1286
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Mar 04, 2021 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

March 03, 2021

Went in to purchase a car. Ended up buying the Rogue 2021. However, our salesperson was terrible. Anyone could’ve sold us that car. We almost walked out. Not sure if she’s new or what the issue was but More

by NCSU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Reading, Samiah Ortiz
March 03, 2021

Great experience buying here, the process was incredibly fast without sparing any details. Sami was incredibly helpful with fitting me to the right vehicle and helped navigate their many options. Fran was a More

by janzer8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran, Samiah Ortiz
Mar 03, 2021 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Samiah and Fran here at Nissan of Richmond. Congratulations on your new vehicle! Paula Quick Owner Loyalty Manager

March 03, 2021

Greeted immediately and efficiently. Vehicle service was rendered on time and at a fair price. Service writer made sure I was apprised of progress, and lived up to his promise of being "gentle with my time" More

by maxsolano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Mar 03, 2021 -

Nissan of Richmond responded

Thanks for your review, Max! We are very happy to have provided you with a timely and satisfying experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

March 03, 2021

Ron is absolutely AMAZING! He always goes above and beyond what is requested and ensures that whenever I pick up my vehicle I am 10000% satisfied before leaving. I will always trust Ron with my vehicle More

by SARUN.HUNTLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Mar 03, 2021 -

Nissan of Richmond responded

It has been a pleasure serving you, Sarun! Quality customer service is our number one priority, so we're happy to hear that Ron goes above & beyond for you. Thank you for your excellent review and choosing Nissan of Richmond. We look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

March 03, 2021

Everyone here made me feel welcome had a great time. I got a great price for my brand new tires. I Look forward to coming here again More

by EATINGTHEBESTPIZZAINTOWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Mar 03, 2021 -

Nissan of Richmond responded

Thanks for sharing your tire purchasing experience with Nissan of Richmond. We're glad we could meet your needs! We appreciate your business and hope to see you again soon. Paula Quick Owner Loyalty Manager

March 03, 2021

Excellent service, Good customer service, Good maintenance, Clean environment, Timely Service, Friendly Service, Timely completed, good service, Totally Nice excellent service Will recomme More

by bobbitysr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Seth Albright
Mar 04, 2021 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! Our service team sincerely values your business and looks forward to your next visit. Paula Quick Owner Loyalty Manager

Mar 04, 2021 -

bobbitysr responded

Thanks

March 03, 2021

Ander and Joe were both amazing and so was the staff ! I would defiantly recommend them !! Great customer service nice and very friendly! great experience More

by Farcherfelisha
Recommend Dealer
Yes
Employees Worked With
Ander Maquivar
Mar 04, 2021 -

Nissan of Richmond responded

Thank you for your feedback on your recent visit to Nissan of Richmond. I'm glad to hear that Ander and Joe were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase, Felisha! Paula Quick Owner Loyalty Manager

...
551
...