Back

Nissan of Richmond

Richmond, VA

4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

Directions

By Type

Showing 7,250 reviews

March 03, 2021

Great service, I would recommend to my friends. Great service with the tire choices and deals. I love the fact that you wash the car. More

by RAYMOND.DRAUGHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Chandra Wright
Mar 03, 2021 -

Nissan of Richmond responded

Thanks for your review & recommendation, Raymond! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

March 03, 2021

Friendly and professional. They were nice to the children, and answered my questions in a way that I could understand. The car cost a little more than I thought, but my experience was o.k. More

by bab5409p
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Reading
Mar 04, 2021 -

Nissan of Richmond responded

Thanks for rating your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

March 02, 2021

Phil was great. Very knowledgeable, explained everything thoroughly, and even with a mask on I could tell he was smiling. I will come back to see him again. More

by Michaelpaj07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Mar 02, 2021 -

Nissan of Richmond responded

Thank you, Michael, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Phil and the rest of our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

March 02, 2021

Awesome service. Derek definitely was a big help with keeping me informed about the status of my vehicle repairs. Always good to work with another veteran. More

by LJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Mar 02, 2021 -

Nissan of Richmond responded

It's great to hear that Derek was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

March 02, 2021

Chris was great and very professional and I will recommend the team to anyone who has a Nissan and needs service to be done correctly More

by jcwbrooks45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Chris Williams
Mar 02, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Chris and our service team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

March 02, 2021

This is my second visit to this dealership and each time I’ve had great customer service. They were VERY patient with me. And I’m driving away in a brand new beautiful car. More

by ariyanna807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
Mar 02, 2021 -

Nissan of Richmond responded

Thank you for taking the time to write this review, Ariyanna! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Nissan of Richmond are glad to have you as a customer. Paula Quick Owner Loyalty Manager

March 02, 2021

Everyone was very informative and friendly. The customer service was exceptional. We went in on the last day of the month and it was extremely busy . The car we went in for had been sold but we left with s More

by CAROLINE.SCARBOROUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
Mar 02, 2021 -

Nissan of Richmond responded

Here at Nissan of Richmond, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear, Caroline, you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Paula Quick Owner Loyalty Manager

March 01, 2021

I came in on Sunday & met with Mike in sales and he was kind enough to let me test drive the car I was interested in even on a busy day. I came back the next and bought my 2010 Toyota Prius. Thanks Mike & More

by TYE534
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Mar 01, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Mike and our sales team. We're glad to hear we delivered such a great experience! Congratulations on your new Prius! Paula Quick Owner Loyalty Manager

March 01, 2021

Enjoyed working with Rob! Great consumer service , very knowledgeable, and all around great guy! Will look forward to working with him again in the future! More

by Aaronedm88
Recommend Dealer
Yes
Employees Worked With
Robert Sheffield
Mar 01, 2021 -

Nissan of Richmond responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Paula Quick Owner Loyalty Manager

March 01, 2021

Excellent customer service great knowledgeable salesman he was not too pushy and allowed a easy purchase for my mother in law and gave me a great deal at the price I wanted More

by derekbarnes51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
Mar 02, 2021 -

Nissan of Richmond responded

Derek, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are pleased to hear that your mother-in-law's purchase met your expectations. Please let us know if we can be of any further assistance. Paula Quick Owner Loyalty Manager

...
552
...