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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

February 25, 2021

The staff was friendly,professional and prompt..the service dept gave me a detailed list of the maintenance that the vehicle needed and no pressure just info, greatly appreciated. More

by j1119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
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Feb 25, 2021 -

Nissan of Richmond responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

February 25, 2021

Ander did a great job. Very friendly and knowledgeable. He helped me get the truck I wanted. Gonna deliver truck to my house an hour away! Awesome!!!! More

by Stephen.whittemore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean ??????????, Ander Maquivar
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Feb 25, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Ander. We're glad to hear he and the team delivered such a great experience! Paula Quick Owner Loyalty Manager

February 25, 2021

Everything what good they were all great And very very very patient and they wouldn't let. E leave without a great deal and gave me a lot of water! More

by hnathon88
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
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Feb 25, 2021 -

Nissan of Richmond responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Paula Quick Owner Loyalty Manager

February 24, 2021

Great and quick service, waiting time was reasonable and comfortable. Coffee machine was awesome. Bathroom clean. My car was returned nicely clean. Very happy with the service. More

by Beltcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Derek Slaga
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Feb 24, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

February 24, 2021

Robert was a pleasure to work with, very friendly and helpful! Evin, too! However, Yousef in finance was rude, condescending, and tarnished the overall experience. More

by BH
Recommend Dealer
Yes
Employees Worked With
Evin, Yousef, Robert Sheffield
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Feb 24, 2021 -

Nissan of Richmond responded

Thank you for taking the time to submit a review. We take pride in good customer service and happy Robert was such a big help however regret that others appeared less friendly. If you would like to further discuss your concerns, feel free to contact me at your convenience. Paula Quick Owner Loyalty Manager

February 24, 2021

Took care of all my cars needs quickly. Great value and quality. Only place to take your car in Short Pump. Phil was outstanding.wow More

by sdm1220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
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Feb 24, 2021 -

Nissan of Richmond responded

We are very happy to hear Phil provided you with such a positive serivice experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

February 24, 2021

This is the best place to take you car. The service is excellent and quick. Staff is friendly, knowledgable, and helpful. They make sure you get the best deal possible. More

by Elisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Feb 24, 2021 -

Nissan of Richmond responded

Elisa, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

February 24, 2021

I always have had a wonderful experience with Nissan of Richmond and Phil was a pleasure to work with. Thank you for all you help. More

by CYKNITS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
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Feb 24, 2021 -

Nissan of Richmond responded

We appreciate your taking the time to share your thoughts on working with Phil and our team. We're glad to hear he consistently delivers such a great experience! Thanks for the 5-star review! Paula Quick Owner Loyalty Manager

February 24, 2021

I always get gr eww at customer service whenever I visit the dealership. They treat me like a cousin that they have not seen in awhile. More

by JOSHMOM2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
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Feb 24, 2021 -

Nissan of Richmond responded

Thank you for taking the time to let us know how we're doing. Here at Nissan of Richmond, our customers truly are like family. We appreciate your feedback and are so happy to have you as a customer! Paula Quick Owner Loyalty Manager

February 24, 2021

Seth was AMAZING!!Very personable!!!Very Seth was AMAZING!! Very personable!!! Very FRIENDLY!!! Kind and cared about me! I had an inspection and the wait time was appropriate! I had stopp More

by DCGOODMAN12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Feb 24, 2021 -

Nissan of Richmond responded

Thanks for your glowing review regarding your recent visit. Glad to hear that Seth delivered such exceptional service! We always like to hear that we are meeting our commitment to provide great customer service. We appreciate your business and look forward to seeing you again. Paula Quick Owner Loyalty Manager

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