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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

February 23, 2021

C Williams in Service was great. He took great care of C Williams in Service was great. He took great care of me from beginning to end. He updated me through out the process he was very professional. My o More

by 1169gt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Williams
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Feb 23, 2021 -

Nissan of Richmond responded

It's great to hear that we were able to help you with your service. I apologize that we weren't able to offer a loaner. We truly appreciate your business. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

Feb 23, 2021 -

1169gt responded

You are welcome.

February 23, 2021

I bought a brand new car and had the warmest experience at Nissan in Richmond. I would recommend anybody, who at the bare minimum wants to browse cars, to come down to Nissan RVA. More

by Jharm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Sheffield
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Feb 23, 2021 -

Nissan of Richmond responded

Thanks for your positive feedback regarding your recent visit. We are happy to hear we that we provided such a warm and welcoming experience. We appreciate your business and enjoy your new Nissan! Paula Quick Owner Loyalty Manager

February 23, 2021

This dealership from day one has exceeded my expectations from the buying of my vehicle to maintenance that they provide. Superb & clean, pleasant environment yes More

by TWIZAN88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
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Feb 24, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

February 23, 2021

Called and Tony helped me on the phone to find a car I loved the rest one and he said it would be ready for me Joe Tony and yousif were great great service honest! More

by Jlydiatt
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous, Joe Fakhori
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Feb 23, 2021 -

Nissan of Richmond responded

Thanks for your review! It's great to hear that Joe, Tony, and Yousif provided excellent service while helping you find a car. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

February 23, 2021

Overall good experience. I came in for a used car but ended up getting a new 2020 Nissan Sentra for great monthly payment & they got me a better interest rate More

by CJ149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Feb 23, 2021 -

Nissan of Richmond responded

Thank you for taking the time to let us know how we're doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Sentra! All of us at Nissan of Richmond are glad to have you as a customer. Paula Quick Owner Loyalty Manager

February 22, 2021

Sami sold me my second car that I have bought with Nissan of Richmond. Transaction was very smooth and easy to get in to my new car. More

by joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samiah Ortiz
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Feb 22, 2021 -

Nissan of Richmond responded

Wow! Thank you for taking the time to share your thoughts on working with Sami and our team. We're glad to hear she delivered such an outstanding experience! We appreciate this awesome, five-star review. Enjoy your Nissans! Paula Quick Owner Loyalty Manager

February 22, 2021

Daniel Reading and Fran were absolutely amazing team of sales people! They made sure that I was able to get the car a absolutely wanted! Anyone that visits Nissan of Richmond should ask for these two! Dani More

by Richkerod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Reading
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Feb 22, 2021 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Daniel and Fran met your expectations. Congratulations on your new Nissan, Rich! Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

February 22, 2021

I came into Nissan of Richmond Chandra came to me and my service she checked me and she provided excellent customer service she checked in with me periodically and she let me know the overall diagnostics of More

by MR.MORTON122292
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Feb 22, 2021 -

Nissan of Richmond responded

Thanks for your positive feedback regarding your recent visit. We always like to hear that we are meeting our commitment to provide A-1 customer service. We appreciate your business! Paula Quick Owner Loyalty Manager

February 22, 2021

The guy Derek was awesome he kept me posted when my car was gone be done got me in and brought me out Awesome!! Good visit !! More

by BRITTANYMICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
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Feb 22, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, that Derek delivered such great customer service and we hope to see you again!

February 22, 2021

Excellent customer service. Chandra was smiling all the time and very kind. She gave me my SUB car already clean. I'm happy with Nissan dealer. More

by Celines Rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Feb 23, 2021 -

Nissan of Richmond responded

Thank you for your business and this review, Celine! We're happy to hear that Chandra was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

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