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Nissan of Richmond

Richmond, VA

4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

February 22, 2021

This dealership is very friendly and helpful, clean, sales representative and customer service are all supportive. Financial help is excellent. It's always a Pleasure going there. More

by Shiver52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Gonzalez
Feb 23, 2021 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

February 22, 2021

Excellent. Everything I wanted done was done to my satisifation. The price was great. This time I was not harnessed by the sales department to trade my car. More

by aeverett61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Feb 23, 2021 -

Nissan of Richmond responded

Thank you for sharing your thoughts about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

February 22, 2021

I love this dealership they were very helpful and went about an beyond to make sure I had the perfect vehicle. The service department was pleasing and helpful also More

by BLOW32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga, Paula Quick , Jonathan Ramirez, Chris Williams
Feb 22, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond. We're delighted to hear about your 5-star experience with our Sales and Service team. Your feedback and rating mean a lot to us. We look forward to seeing you again! Paula Quick Owner Loyalty Manager

February 21, 2021

I’m always please with my experience. Seth is a great advisor and I was in and out in no time! Thank you nissan of Richmond! More

by Bria744
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Feb 21, 2021 -

Nissan of Richmond responded

Bria, Thanks for sharing your thoughts about your experience working with Seth here at Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

February 21, 2021

Excellent customer service. Kept us informed the whole time. Squeezed us in early. Will be bringing our other non-nissan vehicle for service as well. More

by Nails1027
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Feb 21, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

February 21, 2021

Great service - very efficient, friendly, kept me aware of progress at all times - I have 2 Nissans, have been at the service center about 10 times over the past 6 years More

by William Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Feb 21, 2021 -

Nissan of Richmond responded

William, We appreciate your business, and Ron and our team look forward to serving you again soon! Paula Quick Owner Loyalty Manager

February 21, 2021

This was a great experience they listened to me and my needs and didn’t pressure me or make me feel rushed. Most of all the final price was exactas negotiated More

by LADYWMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Reading
Feb 21, 2021 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear that our sales team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new vehicle! Paula Quick Owner Loyalty Manager

February 21, 2021

Excellent service provided by these individuals. I take two of my cars to Don and the team and they are always taking care of me. More

by SARATARTAL1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Phillip Weinman, Derek Slaga
Feb 21, 2021 -

Nissan of Richmond responded

Thank you so much for your excellent review of our service team! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

February 21, 2021

Only problem I had was the wait time. I was given a estimated time of 90mins, and I waited 4hrs. No other issues, the staff is always extremely pleasant. More

by keisha.curry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Feb 21, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond. Your feedback and ratings mean a lot to us. We're glad we were able to help and we hope to see you again. Paula Quick Owner Loyalty Manager 804-346-4200 x. 1000

February 21, 2021

Phil was very knowledgeable. My vehicle was returned in cleaner condition than when I brought it in. Phil was exceptionally reassuring and helpful and sensitive to my mobility needs. More

by brydiea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Feb 21, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Phil and our team. We're glad to hear he delivered such a great experience. We appreciate this awesome, five star review!

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