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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

February 20, 2021

Excellent service! Very knowledgeable, courteous, and accommodating. The pricing and estimates are fair. The wait is minimal and the shuttle service offered is very convenient. More

by Del M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson
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Feb 21, 2021 -

Nissan of Richmond responded

Del, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Nissan of Richmond. It is great to hear that the wait was "minimal " and our shuttle service made it convenient for you. Paula Quick Owner Loyalty Manager

February 20, 2021

Purchased my suv 2-5-21 and have been unable to secure my paperwork on the deal. They were very eager to sell me a car -- even followed me to my home in Spotsy County to pick up the title to my tradein and More

by billandmary3361
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Reading
Report | Print
Mar 09, 2021 -

Nissan of Richmond responded

I'm very sorry to hear about the aftermath of your recent visit. If you could please give me a call I would like to see if I can offer some assistance with the issue. I look forward to hearing from you soon. Sincerely, Paula Quick Owner Loyalty Manager (804) 346-4200 Ext. 1000

February 20, 2021

You guys are awesome and I love your customer service because you’re so friendly thank you so much. Every time when I come to Nissan I feel to buy a new car More

by FAR28ISM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Phillip Weinman, Derek Slaga, Paula Quick , Jonathan Ramirez, Chris Williams
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Feb 21, 2021 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

February 20, 2021

MR. Ander Maquivar was a great! He was very informative, helpful, and patient! It was a delight doing business with him and NISSAN OF RIchmond More

by Alecian88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ander Maquivar
Report | Print
Feb 21, 2021 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Ander here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

February 20, 2021

I really like the vehicle I purchased. I appreciate the help I received and the time that was put into helping me find my new car. More

by blac46char
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Feb 20, 2021 -

Nissan of Richmond responded

We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

February 19, 2021

I love the service and the agent he was very Courteous and kind He went above and beyond to fix my issues I really Value the service at Nissan More

by Suzetteedwards91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Report | Print
Feb 19, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Chris and our team. We're glad to hear we delivered such a great experience! We appreciate this awesome, five-star review, Suzette! Paula Quick Owner Loyalty Manager

February 19, 2021

Daniel Reading was very sweet and kind and patient he sold me the suv that I wanted for a great price and payment that fits into my budget thanks Nissan for people like Daniel More

by Smb2ee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Reading
Report | Print
Feb 19, 2021 -

Nissan of Richmond responded

Thank you for sharing our thoughts on working with Daniel. We're glad to hear he delivered such an excellent experience for you. We greatly appreciate this awesome, five-star review! Paula Quick Owner Loyalty Manager

February 19, 2021

Super friendly service. Very professional, really was important to them to know my likes even down of what color I preferred. Definitely recommend Nissian of Richmond. More

by Krystal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Daniels
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Feb 20, 2021 -

Nissan of Richmond responded

Krystal, thank you for taking the time to share your thoughts on working with Troy and our team. We're glad to hear we delivered such a great experience! We sincerely appreciate this awesome, five-star review! Paula Quick Owner Loyalty Manager

February 18, 2021

As all ways my advisor is very helpful. Chandra makes sure she keeps me informed. Always inform me of up coming service that is needed. She is the main reason I continue to come to Rocking Nissan More

by PattiePace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
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Feb 19, 2021 -

Nissan of Richmond responded

Thank you so much for your great review, Pattie! We are so glad that Chandra has had the opportunity to work with you, and we are thrilled that you find your experience with her to be a positive one at Nissan of Richmond. Please don't hesitate to reach out if you need anything else. We appreciate your business over the years, Pattie Paula Quick Owner Loyalty Manager

February 18, 2021

I am grateful the rep who helped me determined I had an extended warranty to cover the part that needed to be replaced again since it was past the part warranty. More

by krekre4261
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Feb 19, 2021 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and five-star rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

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