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Nissan of Richmond

Richmond, VA

4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,249 reviews

February 17, 2021

This dealership has great customer service. Everytime I go there they are always nice and polite. You don't have to wait long before they assist you More

by MOM4PRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Feb 17, 2021 -

Nissan of Richmond responded

Thank you for your kind words! We are thrilled when your customers let us know we are doing a great job with customer service. We look forward to continuing to serve you in the future. Paula Quick Owner Loyalty Manager

February 17, 2021

Very accommodating, nice, clean. Worked with me as much as possible. First pick was the perfect car for me. Give Tony and Todd 1 million dollars. More

by parhamka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
Feb 18, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We hope you'll enjoy your new car! Paula Quick Owner Loyalty Manager

February 16, 2021

The staff is friendly and serviced my vehicle as soon as I entered. I am satisfied with the service performed as always. I recommend this Nissian dealership for your next purchase or service. More

by Renee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Feb 16, 2021 -

Nissan of Richmond responded

Renee, Thank you for your business and this review. We're happy to hear Derek and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arica Fowler Owner Loyalty Manager

February 16, 2021

Once again Daniel Reading was amazing this is my second car from him thank you Nissan for people like Daniel Reading he had my in and out quickly More

by Dianna758.ds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Reading
Feb 16, 2021 -

Nissan of Richmond responded

Dianna, Thank you for sharing your experience with us! We're happy to hear it went well working with Daniel and hope you enjoy your new vehicle. We truly appreciate your feedback! Arica Fowler Owner Loyalty Manager

Jan 16, 2022 -

Dianna758.ds responded

I didn’t write this about Daniel Reading he wrote it himself from my phone. He actually got over on me with the worst possible experience. He did not give me the best deal he could he just wanted to make sure money went in his pocket. That is the truth. He knew how to get over on people I am glad he is no longer there.

February 16, 2021

Rod was great, helped me out and always willing to go up and beyond. I appreciate what he does and glad for his help when I come visit More

by Mrock157
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Feb 16, 2021 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience working with Rod here at Rocking Nissan of Richmond. We appreciate your business and hope to see you again soon! Arica Fowler Owner Loyalty Manager

February 16, 2021

Seth was friendly, attentive, courteous, and honest. I didn’t leave paying for unnecessary work. All of these are why I gave this rating today. More

by SMORRISO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Feb 16, 2021 -

Nissan of Richmond responded

Thank you for choosing Rocking Nissan of Richmond, your feedback and rating mean a lot to us. We're glad Seth was able to help, and we hope to see you again! Arica Fowler Owner Loyalty Manager

February 16, 2021

Service is always the best!! I never have an issue here. First time working with Derek and he was FANTASTIC!! Will definitely return for my next service! More

by syclark89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Feb 16, 2021 -

Nissan of Richmond responded

We appreciate your business! We appreciate feedback like " Will definitely return for my next service" and' he was FANTASTIC"! Derek and our team look forward to serving you again soon! Arica Fowler Owner Loyalty Manager

February 16, 2021

Daniel Reading was very patient and understanding of my needs in this car buying process he was not pushy at all and listened to all my concerns and made me feel secure enough to make my big purchase More

by bashawn20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Reading
Feb 16, 2021 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear Daniel and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arica Fowler Owner Loyalty Manager

February 16, 2021

Service was fine there however when I bought my Nissan from there they gave me a deal with oil changes for life while I was there they informed me the new owners are not honoring the old contract 80 night More

by MLPATTERSON47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Seth Albright, Chandra Wright, Chris Williams
February 16, 2021

The service department is very good. The staff is knowledgeable friendly and helpful. They do a great job of reminding me when service is due. More

by DSEELING2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Seth Albright
Feb 16, 2021 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Seth, Ronald, and our service team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rocking Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Arica Fowler Owner Loyalty Manager

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