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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,249 reviews

February 13, 2021

Chris was awesome as my service advisor. His follow up was great and didn’t give up on getting repaired even when tech said nothing was wrong More

by jburgdoerfer313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 14, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. Chris and our team work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again. Arica Fowler Owner Loyalty Manager

February 13, 2021

Always a pleasure. Nissan is a great place to get a vehicle the staff is amazing. Very friendly and care about your concerns. You guess are great. More

by FDEVEAUX77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga, Paula Quick , Jonathan Ramirez, Chris Williams
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Feb 14, 2021 -

Nissan of Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rocking Nissan of Richmond! Arica Fowler Owner Loyalty Manager

February 13, 2021

Took care of our needs in a timely and efficient matter. Chris followed through with the documentation needed to file a claim with the extended warranty group. More

by ENRIQUEZPAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Williams
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Feb 14, 2021 -

Nissan of Richmond responded

Pat, We appreciate your business, and Chris and our team look forward to serving you again soon! If you have any additional questions about your extended warranty, please feel free to reach out to us. Arica Fowler Owner Loyalty Manager

February 13, 2021

All that we're helping with this deal were very polite All that we're helping with this deal were very polite and friendly.Place were very clean and social distance were definitely in place.The young lady More

by MELTONHERMAN14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Reading, Joseph White
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Feb 14, 2021 -

Nissan of Richmond responded

Herman, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rocking Nissan of Richmond are glad to have you as a customer. Arica Fowler Owner Loyalty Manager

February 13, 2021

Everyone was incredibly helpful and did everything they could to get me into a beneficial situation. All were really friendly and made test driving on a miserable weather a good experience. More

by gwarfel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous, Troy Daniels
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Feb 14, 2021 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or your vehicle's needs. We are happy to hear your test drive was a good experience! Thank you for choosing Rocking Nissan of Richmond. Arica Fowler Owner Loyalty Manager

February 13, 2021

I.had a great experience. I came in with my heart set on a certified pre owned nissan kicks but left with a brand new versa almost same price. Everyone was awesome. Thank u all. More

by lashandra.fisher
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous, Troy Daniels
Report | Print
Feb 14, 2021 -

Nissan of Richmond responded

Iashandra, Thank you so much for taking the time to share your feedback with us. Troy, Tony, and our team are delighted to learn that you felt your experience was a positive one! Congratulations on your new Versa! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Arica Fowler Owner Loyalty Manager

February 13, 2021

Great service from Nissan of Richmond. Michael & Fran gave me a awesome deal on a 2018 Nissan Pathfinder. They were very friendly & courteous. Thank you More

by AM5054
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Feb 14, 2021 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael and Fran met your expectations. Congratulations on your new 2018 Nissan Pathfinder! Thank you again for choosing Rocking Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Arica Fowler Owner Loyalty Manager

February 12, 2021

The took the car in and did the diagnostic that we had requested. They were fair, on their A game and definitely priced like a dealership! More

by MIKEPMAXEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
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Feb 13, 2021 -

Nissan of Richmond responded

Thank you for your feedback, Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocking Nissan of Richmond. Arica Fowler Owner Loyalty Manager

February 12, 2021

Service Always good... a bit longer than usual but got the explanation...The battery needed to be replaced. I am glad they caught that especially in this weather. More

by emma_c21229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
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Feb 13, 2021 -

Nissan of Richmond responded

Emma, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arica Fowler Owner Loyalty Manager

February 12, 2021

Chris was very helpful! He was able to get my car to the back in a timely manner. Every time I've come to this dealership they always go above and beyond! More

by Rae J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Report | Print
Feb 13, 2021 -

Nissan of Richmond responded

Rae, thank you for your business and this review! We're happy to hear Chris and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arica Fowler Owner Loyalty Manager

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