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Nissan of Richmond

Richmond, VA

4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,249 reviews

February 06, 2021

Our experience was really good with the dealership. They explained us everything and gave good deal. Alec was gave us a great deal. Come see Alec! More

by G.r.rasal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec Jones
Feb 07, 2021 -

Nissan of Richmond responded

Here at Rocking Nissan of Richmond, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Alec, and it was a pleasure having you at the dealership. We appreciate your review! Arica Fowler Owner Loyalty Manager

February 06, 2021

Fast service with sound advice. My service counselor made sure I knew all of the recommendations for my vehicle and gave me all necessary options More

by TETTEY08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga, Paula Quick , Jonathan Ramirez, Chris Williams
Feb 06, 2021 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rocking Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Arica Fowler Owner Loyalty Manager

February 06, 2021

Great customer service. Tony and Evan are awesome. They both deserve gold stars and great raises. I would definitely recommend them to family and friends More

by ep82475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Slaga, Antouan Mahrous
Feb 06, 2021 -

Nissan of Richmond responded

Thank you for choosing Rocking Nissan of Richmond, your feedback and rating mean a lot to us. We're glad to hear that Tony and Evan were able to help, and we hope to see you again! Arica Fowler Owner Loyalty Manager

February 06, 2021

Tony and Evan were very helpful. They went out of their way to make sure I was happy. I wasn’t happy with the first car. They then presented me with a 2020 Rogue that I am very happy. Thank you Tony and Ev More

by Jadacarter483
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
Feb 06, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tony and Evan, and we look forward to working with you again. Arica Fowler Owner Loyalty Manager

February 05, 2021

I have bought multiple cars from this dealership and everyone has always been awesome. From sales to finance to service. I had not planned on trading in my pathfinder but it worked out fine. I love my r More

by DRAGONFLI0728
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Askew, Joe Fakhori
Feb 06, 2021 -

Nissan of Richmond responded

Congratulations on your new Rogue! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Arica Fowler Owner Loyalty Manager

Feb 06, 2021 -

DRAGONFLI0728 responded

Thank You Very Much

February 05, 2021

Easy to get in for service. Rep was friendly yet professional. Waiting room not crowded and wait time was reasonable. I watched my service rep speak with an obviously disgruntled customer and he han More

by Kaye61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Feb 05, 2021 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Rocking Nissan of Richmond. We appreciate your business and hope to see you again soon! Arica Fowler Owner Loyalty Manager

February 05, 2021

Ron was able to clearly explain the issues with my vehicle and was very helpful in getting everything taken care of in a timely manner. The cashier was also very accommodating and patient with me whil More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Feb 06, 2021 -

Nissan of Richmond responded

Chris, thank you for choosing Rocking Nissan of Richmond, your feedback and rating mean a lot to us. We're glad Ron and the team were able to help, and we hope to see you again! Arica Fowler Owner Loyalty Manager

February 05, 2021

Great service...call was great to explain and confirm work to be done or recommended. Only recommendation would be that as I was there early to drop off that the personnel in the service department may h More

by LLANDGG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Feb 06, 2021 -

Nissan of Richmond responded

Thank you for your feedback, we appreciate your business and our team looks forward to serving you again soon! Arica Fowler Owner Loyalty Manager

February 05, 2021

Chris kept me up to date on the status of the vehicle and the price was very reasonable. Excellent service and thanks again glen.....d More

by GWILSO56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Feb 06, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Chris and the team. I'm glad to hear they delivered such a great experience! Arica Fowler Owner Loyalty Manager

February 05, 2021

Amazing experience. Would highly recommend this facility. Knowledgeable technicians and superb service advisors. I look forward to visiting the dealership when the time arises. Thanks More

by VSUWILLIAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Chris Williams
Feb 06, 2021 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arica Fowler Owner Loyalty Manager

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