Back

Nissan of Richmond

Richmond, VA

4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

Directions

By Type

Showing 7,249 reviews

June 29, 2023

It is one big area, and the dealership needs to get in touch with the service department Where you order supplies. And the service department Where you get your order from needs to get in touch with the More

by CYNDARASH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Karra O'Bryan
Jun 30, 2023 -

Nissan of Richmond responded

Thank you for taking the time to let us know how we're doing. Our customers are our top priority and your feedback is greatly appreciated. Paula Quick Owner Loyalty Manager

June 29, 2023

Salesman was easy to work with. Knowledgeable about vehicles that interested us. A very patient person. More

by Ginamarkdavis
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
Jun 30, 2023 -

Nissan of Richmond responded

Thanks for your positive feedback regarding your recent visit. We always like to hear that we are meeting our commitment to provide A-1 customer service. We appreciate your business! Paula Quick Owner Loyalty Manager

June 29, 2023

Johnny was extremely friendly and professional. I came in late on a a Friday afternoon and he was very honest with me an out the turnaround time. I ended up just keeping my car over the weekend and More

by onlyonetoni
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Johnny Prince
Jun 30, 2023 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help! Paula Quick Owner Loyalty Manager

June 29, 2023

Came her3 for a simple oil change, tire rotation and state inspection with appointment at 730, did not leave until 1115. Asked after 930 how long it will take, at 10 they stated only thing I needed was More

by TSW428
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Khalil Smith
Jun 30, 2023 -

Nissan of Richmond responded

Thank you for bringing this to our attention. We're sorry to hear that you had a less than a Five-Star experience at our dealership. Each of our customers is a valued part of our operation and we strive to offer outstanding customer service. Paula Quick Owner Loyalty Manager

June 28, 2023

Great deal. Love the truck!! It’s my 4th Nissan purchase and will not be the last. More

by graham.e.barton
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ju'Wuan Smith
Jun 28, 2023 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. We're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

June 28, 2023

This is my second purchase from Mike Matthews and i could not be more excited about my brand new Nissan Kicks More

by TW471
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Jun 28, 2023 -

Nissan of Richmond responded

Thank you so much for your kind words and the FIVE STAR review. We really appreciate you taking the time out to share your experience with Mike. We count ourselves lucky for customers like you. We look forward to working with you again in the future! Thanks again! Paula Quick Owner Loyalty Manager

June 27, 2023

Very professional and good customer service. Orlando was very throrough and helpful. I appreciate his help. More

by Westlc22156
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
Jun 27, 2023 -

Nissan of Richmond responded

It's fantastic to hear that Orlando provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

June 27, 2023

Brandon was such a pleasure to work with! Took his time to listen and answer all my questions so that he could get me into the perfect vehicle. Thank you! More

by Ethel
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
Jun 27, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Brandon. We're glad to hear he delivered such a great experience! We appreciate this awesome, five-star review. Congratulations on your purchase! Paula Quick Owner Loyalty Manager

June 26, 2023

Thank you Brandon for helping me get my granddaughter in her first vehicle! Such a pleasant experience. And thank you NissanRVA for having vehicles on the lot! More

by CShelt
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
Jun 27, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Brandon. We're glad to hear he delivered such a great experience! Congratulations on your new purchase! Paula Quick Owner Loyalty Manager

June 26, 2023

These scam artists tried to rip me off by selling me a car that was leaking oil. They lied several times and tried to bully me. The General Manager was confrontational and rude and the only reason why the More

by drs0520
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Stephon Ross
Jun 27, 2023 -

Nissan of Richmond responded

We appreciate your taking the time to write a review. Disappointed in your comments. Take care! Nissan of Richmond

Jun 27, 2023 -

drs0520 responded

You're not nearly as disappointed as I was.

...
58
...