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Nissan of Richmond
Richmond, VA
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,249 reviews
June 26, 2023
Debbie is always awesome when it comes to service at the shop. She always greets me with a smile. She always has an idea of what the problem could be when I roll in. She deserves an award and raise for how shop. She always greets me with a smile. She always has an idea of what the problem could be when I roll in. She deserves an award and raise for how awesome she is‼️ More
by Nate
Verified CustomerEmployees Worked With
June 25, 2023
2023 truck already had a failed battery (not the dealership’s fault) . I went in to get a new battery under warranty. I got there and in line when they opened. I was 4th in line. After 1.5 hours I a dealership’s fault) . I went in to get a new battery under warranty. I got there and in line when they opened. I was 4th in line. After 1.5 hours I asked how long it would be. The employee said they had the paper work and not the keys. They suggested the truck was being washed which is odd as it’s a work truck with ladders and a bed full of trash. After another 30 minutes I went outside to stretch my legs. My truck was around front with the windows down, keys on the seat while it was starting to rain. I had thousands of dollars in tools and equipment in the truck plus keys to the properties I help manage. The company’s response was “oops, we shouldn’t have done that”. A very unprofessional dealership/service company. More
by Bad service
Employees Worked With
Don’t know
June 24, 2023
Your service department needs training on how to communicate with the customer. My experience was very poor and I will not bring my vehicle to this.establishment again. communicate with the customer. My experience was very poor and I will not bring my vehicle to this.establishment again. More
by Earlelxndr7
Employees Worked With
June 23, 2023
Orlando is amazing and helpful! It was a great experience and I would recommend the place and Orlando to my friends and family :) It was a great experience and I would recommend the place and Orlando to my friends and family :) More
by Alrughaib
Employees Worked With
Nice people there in general, Orlando Reyes
June 23, 2023
Will not recommend service center because the sales center is full of liars, scammers and bullies center is full of liars, scammers and bullies More
by patty.mccarthy
June 23, 2023
The service was timely and satisfactory, The service rep was very personable and helpful. The "VIP" car buy experience was very offensive! The "VIP" was a first day salesman that was sent to work with me af was very personable and helpful. The "VIP" car buy experience was very offensive! The "VIP" was a first day salesman that was sent to work with me after I was contacted to buy my car while in service. More
by ddriver
Employees Worked With
Donnie Washington
