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Nissan of Richmond

Richmond, VA

4.5
7,251 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,251 reviews

January 18, 2021

I got a brand new Nissan Sentra with the help of Mike and Shawn and it was such a great experience Thank you so much for all your help More

by nicolemgentry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews, Shawn Granger
Jan 18, 2021 -

Nissan of Richmond responded

Nicole, Thanks for your feedback on your recent visit to Rocking Nissan of Richmond. I'm glad to hear that Mike and Shawn were able to assist you with choosing the perfect Nissan Sentra and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Arica Fowler Owner Loyalty Manager

January 17, 2021

Mike was super helpful and very nice! They worked with me to budget a vehicle that suited my very specific needs and gave me confidence in the amenities dealership is offering More

by Mjc20910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Jan 17, 2021 -

Nissan of Richmond responded

It's fantastic to hear that Mike provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rocking Nissan of Richmond! Arica Fowler Owner Loyalty Manager

January 17, 2021

Service was completed quickly - I was done within an hour, affordable - was offered a coupon, and Seth had great customer service - very friendly and informative. More

by Shan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Jan 17, 2021 -

Nissan of Richmond responded

Shan, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Rocking Nissan of Richmond. Arica Fowler Owner Loyalty Manager

January 17, 2021

Very good experience-staff person was very kind-she knew who I was when I got there-she called me by name-(I had appointment) she gave me updates as I waited. She gave me a thorough explanation of the work More

by ELAINE.TAYLOR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Jan 17, 2021 -

Nissan of Richmond responded

Elaine, Thanks for sharing your thoughts about your experience working with Chandra here at Rocking Nissan of Richmond. We appreciate your business and hope to see you again soon! Arica Fowler Owner Loyalty Manager

January 17, 2021

Highly satisfied with the service provided by Rocking Nissan of Richmond (Service department). I did the first servicing of my car. Definitely will recommend to my friends. More

by sudesna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Jan 17, 2021 -

Nissan of Richmond responded

We appreciate your business and Seth and our team look forward to serving you again soon! Arica Fowler Owner Loyalty Manager

January 17, 2021

Was pleasantly surprised that my oil change was free. Oil change was done pretty quick as well. The only thing missing was that my fluids were not topped but this was something that I failed to mention at th More

by chris912344
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga, Paula Quick , Jonathan Ramirez, Chris Williams
Jan 17, 2021 -

Nissan of Richmond responded

Chris, Thank you for choosing Rocking Nissan of Richmond, your feedback and rating mean a lot to us. We're glad Seth, Ron, and our team were able to help, and we hope to see you again! Arica Fowler Owner Loyalty Manager

January 17, 2021

Nice to have gotten a courtesy call on the repair but the service manager didn’t call as requested about the work. I have 2 different looking headlights after repair was done. More

by CC080778
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ronald Trotman
Jan 18, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and apologize for not following up on your service communication while we had your vehicle here with us. We will share your comments with our team, and we look forward to working with you again Arica Fowler Owner Loyalty Manager (804) 346-4200 Ext. 1000

January 17, 2021

Rocking Nissan is one of the best car dealers that I have ever dealt with I will always recommend them to friends and family they are loyal they will make sure you are good when you come and they will m More

by PEACANTAN50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous, Jason Gammoh
Jan 17, 2021 -

Nissan of Richmond responded

Congratulations on your new vehicle! We are so glad that Jason had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Arica Fowler Owner Loyalty Manager

January 17, 2021

Very professional. Made the process very easy. We new what we wanted price to pay and Tony feel through with the exact car. Would recommend. More

by Jburk420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
Jan 17, 2021 -

Nissan of Richmond responded

It's great to hear that Tony was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rocking Nissan of Richmond! Arica Fowler Owner Loyalty Manager

January 17, 2021

I received great customer service from Michael Matthews & Evan Askew. They both went above & beyond to get me into the 2020 Nissan Sentra. Thank you both so much. More

by vwinston3p61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Askew, Michael Matthews
Jan 18, 2021 -

Nissan of Richmond responded

Thank you for sharing your experience with us! We're happy to hear it went well with Michael and Evan. We hope you enjoy your 2020 Nissan Sentra. We truly appreciate your feedback! Arica Fowler Owner Loyalty Manager

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