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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,251 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,251 reviews

January 11, 2021

My husband and I came into Nissan of Richmond for an oil change on our 2020 Versa well while waiting we were approached by Daniel Reading a sales specialist and we told him that our current interest rate wa More

by Holtdoristine6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Reading
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Jan 11, 2021 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that Daniel had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rocking Nissan of Richmond! Arica Fowler Owner Loyalty Manager

January 11, 2021

I wouldnt recommend that dealership. But 2 of the Dealers were very honest and friendly. Would definitely refer to these guys (brandon and evan) They were helpful More

by patriciaden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Evan A., Brandon Terry
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Jan 13, 2021 -

Nissan of Richmond responded

Patricia, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Arica Fowler Owner Loyalty Manager (804) 346-4200 Ext. 1000

January 11, 2021

everyone at the dealership was very nice and friendly. i’m always satisfied after my visits. i’m always in and out of there i never have to wait longer than an hour. More

by odyssey.jones23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Jonathan Ramirez
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Jan 11, 2021 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocking Nissan of Richmond. Arica Fowler Owner Loyalty Manager

January 11, 2021

Junior was very helpful throughout this car buying experience. He helped me get into the car I wanted with no problems!!! Great experience! Thank you!! More

by cdr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior Zaguehi
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Jan 11, 2021 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Junior here at Rocking Nissan of Richmond. Arica Fowler Owner Loyalty Manager

January 11, 2021

Tony was great. He showed me two cars that I didn't like. He than asked what I wanted and found the perfect car. He is great. I would recommend him and Rocking Nissan to everyone. More

by MaralynnQuinta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
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Jan 11, 2021 -

Nissan of Richmond responded

Maralynn, Thank you so much for your excellent review! We are so glad that Tony had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Arica Fowler Owner Loyalty Manager

January 11, 2021

Shawn and Michael worked hard with me to find a car that was suitable for all my needs and made the process quick and easy. More

by alaysheawebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews, Shawn Granger
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Jan 11, 2021 -

Nissan of Richmond responded

Congratulations on your new vehicle! We are so glad that Michael and Shawn had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Arica Fowler Owner Loyalty Manager

January 10, 2021

Great service and kind people. Easy to schedule on the phone and helpful shuttling me to work while they fixed my car! Will go here again More

by dr.jaci.od
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Williams
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Jan 11, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arica Fowler Owner Loyalty Manager

January 10, 2021

Appointment went well. Oil change was done quickly. I also got my tires rotated and they washed my vehicle. Derek was very helpful. Well done. More

by DESINEE.E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
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Jan 11, 2021 -

Nissan of Richmond responded

We are very happy to hear that Derek and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arica Fowler Owner Loyalty Manager

January 10, 2021

They are friendly and very competent. The service was good but the car wash left much to be desired, I definitely expected more with regard to my cars appearance. More

by JARMSTRONG992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Chandra Wright
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Jan 11, 2021 -

Nissan of Richmond responded

Thank you for choosing Rocking Nissan of Richmond. We will share your comments with the service team. We appreciate your business and hope to have you as one of our valued customers for many more years to come! Arica Fowler Owner Loyalty Manager

January 10, 2021

I was extremely happy with my salesperson Daniel Reading! He was knowledgeable and very professional! Things have really changed since the last time I purchased a car and Daniel made it easy and I More

by kgwine26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Reading
Report | Print
Jan 11, 2021 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Daniel had the opportunity to work with you to make your experience with us a positive one. We hope you enjoy your new vehicle. Please don't hesitate to reach out if you need anything else. Arica Fowler Owner Loyalty Manager

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