Nissan of Richmond

Staff was friendly and very helpful to all my needs. Thanks Muhammad and Mr. Evans for your assistance in the purchase of my 2021 Nissan Rogue. Thanks Muhammad and Mr. Evans for your assistance in the purchase of my 2021 Nissan Rogue. More

I drove an hour to see a car that I've been watching on the website for 2 weeks. To be turned away because I wouldn't acknowledge if I was going to purchase the car."You can not look into the car unless yo the website for 2 weeks. To be turned away because I wouldn't acknowledge if I was going to purchase the car."You can not look into the car unless you are here to buy it due to COVID" Why else would he think I was there!!! And I'm a previous customer... WoW More

Very nice and friendly guy! Super helpful. Knows a lot about cars. Very easy to talk to and ask many questions gladly to help in anyway. about cars. Very easy to talk to and ask many questions gladly to help in anyway. More

Made appt online for oil change- was gruffly told when I arrived by a man with his mask under his nose that it would be 2 hours because "it's first come, first served" and I "shouldn't have been able to mak arrived by a man with his mask under his nose that it would be 2 hours because "it's first come, first served" and I "shouldn't have been able to make an appointment for those online". Was the last person in the waiting room, was told by a different (much nicer, more professional gentleman) he "worked some magic" for my zero balance but it should have been included as part of my service contract anyway. Was then informed the dealership is under new ownership and those aren't valid anymore. Got home and saw I received wrong customer's multi-point inspection report (not my name). More

I would like to let you all know about the Nissan dealership at Short pump area the sales personal are liking a lot of know how it's not like taking care of the buyer it's what's in it for me Phil at dealership at Short pump area the sales personal are liking a lot of know how it's not like taking care of the buyer it's what's in it for me Phil at the shop cares about people who buys cars here we will take care of them thank you so much Phil great job More

The service person took very good care of me and my vehicle. He explained everything that needed to be serviced with my car. The service was done 30 minutes earlier than the allotted wait time vehicle. He explained everything that needed to be serviced with my car. The service was done 30 minutes earlier than the allotted wait time More

Awesome service. I took my wife’s car to get service and they told me what to expect. No complaints on the service at all they told me what to expect. No complaints on the service at all More

They were helpful and friendly. Work fast was pleased I was happy with my service love that the young lady that work with me check in to let me know what was be done was happy with my service love that the young lady that work with me check in to let me know what was be done More

Daniel Reading was the very first car salesman we spoke with in our search for a used car. No kidding this was the first day,first car we looked at. It didn't .matter that our upper end was just $5000-he t with in our search for a used car. No kidding this was the first day,first car we looked at. It didn't .matter that our upper end was just $5000-he treated us like we were buying Mercedes. Not only were we very pleased with the car but,we would recommend him to anyone looking to buy one themselves. This experience was serendipitous. More

They are professional and easy to work with. And everyone there seemed to enjoy their job & work environment. I will definitely return for my next service. Thanks! there seemed to enjoy their job & work environment. I will definitely return for my next service. Thanks! More