Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

Directions

By Type

Showing 7,250 reviews

January 04, 2021

Chandra is very pleasant and mannerable. She has great customer service etiquette. She maintains safety and protocols at all time. It is always a pleasure interacting with her. More

by Kadene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Jan 04, 2021 -

Nissan of Richmond responded

Kadene, Thank you! We appreciate your business, Chandra and our team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocking Nissan of Richmond. Arica Fowler Owner Loyalty Manager

January 04, 2021

Friendly and knowledgeable staff and comfortable waiting room , different snacks to enjoy , and the restrooms were clean and comfortable to use.Thank you very much. More

by jonvondon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Jan 04, 2021 -

Nissan of Richmond responded

Jon, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Arica Fowler Owner Loyalty Manager

January 04, 2021

Service staff was very helpful and considerate. The service was performed in an appropriate amount of time and they kept me apprised of the status throughout the time I was there. More

by CNolen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Jan 04, 2021 -

Nissan of Richmond responded

Hello, Thank you so much for your excellent service review! We are so glad that Phillip had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Rocking Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Arica Fowler Owner Loyalty Manager

January 04, 2021

Customer service 100Auto service 100Time 100Went very Customer service 100 Auto service 100 Time 100 Went very well Very satisfying, in and out in a timely manner . Love the services all around More

by resse58us
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Jan 04, 2021 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rocking Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Arica Fowler Owner Loyalty Manager

January 04, 2021

Excellent customer service. They helped me with my total loss of my vehicle and my gap insurance. They really made the buying process simple and easy!! More

by courtneyvaughan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yousuf B, Joe Fakhori
Report | Print
Jan 04, 2021 -

Nissan of Richmond responded

Courtney, Thank you so much for your excellent review! We are so glad that Joe and Yousuf had the opportunity to work with you, and we are thrilled that you found your experience with us "simple and easy". We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Arica Fowler Owner Loyalty Manager

January 04, 2021

He was kind, awesome, Shawn was the bomb, Michael was so helpful, he got us a great deal. Definitely best sales rep we’ve ever had, More

by Colin Perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews, Shawn Granger
Report | Print
Jan 04, 2021 -

Nissan of Richmond responded

Colin, Congratulations on your new vehicle! We are so glad that Shawn and Michael had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Arica Fowler Owner Loyalty Manager

January 03, 2021

The wait time for repairs or oil change was extremely long for so reason this day. But all needed information was explained to customer. Thank you for your service. More

by rebewash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright, Jonathan Ramirez
Report | Print
Jan 03, 2021 -

Nissan of Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rocking Nissan of Richmond! Arica Fowler Owner Loyalty Manager

January 03, 2021

The service advisor was very professional and knowledgeable of the issues of my vehicle. I was greeted as soon as I got of my car More

by GMESCOBAR62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson
Report | Print
Jan 03, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Arica Fowler Owner Loyalty Manager

January 03, 2021

Jason was very helpful with explaining everything. He was very patient and knowledgeable. I would definitely work with Jason when I am ready for my next purchase. More

by marvinwilson2
Recommend Dealer
Yes
Employees Worked With
Jason Gammoh
Report | Print
Jan 03, 2021 -

Nissan of Richmond responded

Thank you, Marvin, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rocking Nissan of Richmond are glad to have you as a customer. Arica Fowler Owner Loyalty Manager

January 03, 2021

I have a good experience a good service there except together very well I'm pleased with my service I will come back thank you see More

by timeIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Jan 03, 2021 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arica Fowler Owner Loyalty Manager

1
...
607
608
609
...
725