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Nissan of Richmond

Richmond, VA

4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

December 31, 2020

Always quick to get a service appointment. Nice staff Always quick to get a service appointment. Nice staff and good follow thru with calling you to update you. When I use the shuttle service Bill is al More

by PYGALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Jan 02, 2021 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arica Fowler Owner Loyalty Manager

December 31, 2020

Tony was very helpful and kind. He made our experience very comfortable and not forced. Overall everyone around was helpful and nice. I would highly recommend this place to other people. The process was v More

by mymy0961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
Dec 31, 2020 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony and the team met your expectations. Thank you again for choosing Rocking Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Arica Fowler Owner Loyalty Manager

December 31, 2020

I had an appointment to look at a brand new 2020 Nissan Titan & i met with Mike/Evan in sales. They got me a great end of the year deal with 0 % financing. Thank you More

by gwilli792
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan, Michael Matthews
Jan 02, 2021 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience here at Rocking Nissan of Richmond. Arica Fowler Owner Loyalty Manager

December 30, 2020

Brandon Terry at the Rocking Nissan Richmond was an excellent salesman! He was not pushy and was very knowledgeable about each car we were interested in. Brandon was polite and patient. More

by monique
Recommend Dealer
Yes
Employees Worked With
Brandon Terry
Dec 30, 2020 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Brandon. We're glad to hear he delivered such a great experience! We hope you enjoy your new purchase, Monique! Arica Fowler Owner Loyalty Manager

December 30, 2020

Seth Albright was very helpful, professional and made visiting the service department experience quite enjoyable. I definitely would recommend Nissan of Richmond to my friends. Keep it up!!! More

by YSHCHERBAKOV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Dec 30, 2020 -

Nissan of Richmond responded

Thank you for choosing Rocking Nissan of Richmond, your feedback and rating mean a lot to us. We're glad Seth was able to help, and we hope to see you again! Arica Fowler Owner Loyalty Manager

December 30, 2020

Jason and the rest of the staff at Rocking Nissan were super friendly and worked very hard to make sure I had the best possible deal for my new vehicle. Highly recommend! More

by Julia R.
Recommend Dealer
Yes
Employees Worked With
Jason Gammoh
Dec 31, 2020 -

Nissan of Richmond responded

Julia, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rocking Nissan of Richmond! Arica Fowler Owner Loyalty Manager

December 30, 2020

I bought my last three vehicles here. Always great customer service and the service department is exemplary, particularly Philip who went out of his way to assure that my experience was excellent. I'm More

by HASTYSCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Dec 31, 2020 -

Nissan of Richmond responded

We appreciate your business and our team looks forward to serving you again soon! Arica Fowler Owner Loyalty Manager

December 30, 2020

I came in to get my oil changed. It didn't take very long and I waited in the lounge. I was advised about some other maintenance, but decided to wait. More

by ebon1ta2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Dec 31, 2020 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arica Fowler Owner Loyalty Manager

December 30, 2020

Amazing customer service! The service department is a well oiled machine. Seth is very knowledgeable and customer service oriented. If have any service needed Seth is the one to call. More

by sarahmartinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Dec 31, 2020 -

Nissan of Richmond responded

Sarah, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rocking Nissan of Richmond! Arica Fowler Owner Loyalty Manager

December 30, 2020

Great experience! Aaron is a great service manager and Phil was very professional and explained everything in detail. Highly recommended service department. Keep up the great work! More

by Wanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron , Phillip Weinman
Dec 31, 2020 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Arica Fowler Owner Loyalty Manager

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