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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,249 reviews

December 29, 2020

This was a great experience. I am a returning customer and Iwill be back. I would highly recommend this dealership and Brandon to my friends. More

by hayesleslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan, Brandon Terry
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Dec 29, 2020 -

Nissan of Richmond responded

Leslie, Thank you for choosing Rocking Nissan of Richmond, your feedback and rating mean a lot to us. We're glad Brandon was able to help, and we hope to see you again! Arica Fowler Owner Loyalty Manager

December 29, 2020

On yesterday’s services the service was amazing, I was informed of the payment plan that will help in the near future for me. Thanks More

by LEAYH2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
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Dec 29, 2020 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Arica Fowler Owner Loyalty Manager

December 29, 2020

I was very satisfied with the service I was given. I would definitely recommend them. The staff was very friendly and knowledgeable. Them seemed to have my best interest at hand. More

by S.Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
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Dec 29, 2020 -

Nissan of Richmond responded

Hello, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arica Fowler Owner Loyalty Manager

December 29, 2020

I love the representative that help me with my service Derek. But I really wish y’all would get back the appointment time back. For Certain days More

by vonda003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Report | Print
Dec 29, 2020 -

Nissan of Richmond responded

Vonda, We are very happy to hear Derek has provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arica Fowler Owner Loyalty Manager

December 29, 2020

Phil was a great service manager and did a everything perfect . Trustworthy! He did a good job of seeing the service thru from start to finish. He called when he said he would. Thanks again . More

by BRIANSCOUCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Dec 29, 2020 -

Nissan of Richmond responded

Brian, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Phil met your expectations. Thank you again for choosing Rocking Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Arica Fowler Owner Loyalty Manager

December 29, 2020

I always receive excellent service and this time wasn’t any different. Derek did an amazing job answering all of my questions and was very knowledgeable. More

by Jess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Report | Print
Dec 30, 2020 -

Nissan of Richmond responded

Thanks, Jess, for sharing your thoughts about your experience with Rocking Nissan of Richmond and Derek in our service department. We appreciate your business and hope to see you again soon! Arica Fowler Owner Loyalty Manager

December 29, 2020

They helped me get into a new 2020 Nissan kicks for a good deal. Michael & Yousef were very helpful and great. Thank you nissan of Richmond More

by lbooker580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Dec 29, 2020 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new 2020 Nissan Kicks! We will share your comments with Michael and our team, and we look forward to working with you again. Arica Fowler Owner Loyalty Manager

December 28, 2020

Service was quick and good. People in service department explained everything clearly about the recommendations and mandatory fixes for my car. Much satisfied with the services. More

by it.santhosh06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
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Dec 28, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arica Fowler Owner Loyalty Manager

December 28, 2020

Derek was nice ,friendly and very helpful. I will continue to come here and get my car serviced. Thank you very much for being kind. More

by Nadia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Report | Print
Dec 28, 2020 -

Nissan of Richmond responded

We are very happy that Derek provided you with such a positive experience, Nadia! We sincerely value your business and look forward to your next visit. Arica Fowler Owner Loyalty Manager

December 28, 2020

Awesome service! Alec was kind, courteous and knowledgeable. He made sure I left with a car that I really really loved. Thank you so very much! More

by Christy_meek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Terry, Alec Jones
Report | Print
Dec 28, 2020 -

Nissan of Richmond responded

Christy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Alec here at Rocking Nissan of Richmond. Arica Fowler Owner Loyalty Manager

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