Nissan of Richmond | Page 617

Everything was fine. I do need to know who I am financed through so I can start making payments, but all in all it was a friendly experience. through so I can start making payments, but all in all it was a friendly experience. More

Very friendly and willing to please the customer. Did their best to find the vehicle that matched the customer’s wants/needs. Would definitely return. their best to find the vehicle that matched the customer’s wants/needs. Would definitely return. More

If we want to buy a car they will respond immediately and many people come to you, once the deal is done they will never take a responsibility . They don’t even care about you. worst experience with this dea many people come to you, once the deal is done they will never take a responsibility . They don’t even care about you. worst experience with this dealer and I am Nissan customer from last 6 years. I have a concern no one is responding. Even front desk people are telling lie. More

Staff was professional and courteous. Felt safe with all the Covid concerns. Transaction was quick and painless. No hidden costs or issues. Great experience all around. the Covid concerns. Transaction was quick and painless. No hidden costs or issues. Great experience all around. More

Excellent customer service everytime I visit. My car is always returned back to me washed and cleaned. Love your service staffers. Very well trained. Thanks guys. You are the best!!!!! always returned back to me washed and cleaned. Love your service staffers. Very well trained. Thanks guys. You are the best!!!!! More

I’ve bought 4 cars from this dealership and I recommend this dealership for even first time buyers. I like the service I get every time I come to buy a new car. this dealership for even first time buyers. I like the service I get every time I come to buy a new car. More

As soon as we walked in we were greeted by Alec Jones. I knew I was going to leave here with a car just by his attitude. Alec showed me exactly what I was looking for and was willing to work with my budget. knew I was going to leave here with a car just by his attitude. Alec showed me exactly what I was looking for and was willing to work with my budget. Thank you for the amazing 5 stars customer service! I will recommend you to everyone I know here in VA. Alec you rock!!! More

It is a pleasant experience to work with Tony. He is very kind and professional. He helped us to find the right car we need with good price. kind and professional. He helped us to find the right car we need with good price. More

Excellent service and service advisor “Mrs. Shandra.”. She was very professional and caring individual regarding my Nissan Rogue repair. Thanks and have a wonderful holiday. Mansour Mahban Shandra.”. She was very professional and caring individual regarding my Nissan Rogue repair. Thanks and have a wonderful holiday. Mansour Mahban More

I took my car in because the clock stopped working. While there they fixed that, rotated the tires and changed the oil. The mechanic explained that the software needed updating and if the issue still occurre there they fixed that, rotated the tires and changed the oil. The mechanic explained that the software needed updating and if the issue still occurred what the next step would be. Very nice and courteous people. More