Back

Nissan of Richmond

Richmond, VA

4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

Directions

By Type

Showing 7,249 reviews

December 26, 2020

Staff was professional and courteous. Felt safe with all the Covid concerns. Transaction was quick and painless. No hidden costs or issues. Great experience all around. More

by QIKPNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Fakhori
Dec 27, 2020 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arica Fowler Owner Loyalty Manager

December 26, 2020

Excellent customer service everytime I visit. My car is always returned back to me washed and cleaned. Love your service staffers. Very well trained. Thanks guys. You are the best!!!!! More

by HEATHERMARABLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Chandra Wright, Paula Quick
Dec 27, 2020 -

Nissan of Richmond responded

Thanks, Heather, for sharing your thoughts about your experience with Rocking Nissan of Richmond. We appreciate your business and hope to see you again soon! Arica Fowler Owner Loyalty Manager

December 26, 2020

I’ve bought 4 cars from this dealership and I recommend this dealership for even first time buyers. I like the service I get every time I come to buy a new car. More

by Michelle.cook86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Terry
Dec 27, 2020 -

Nissan of Richmond responded

It's fantastic to hear, Michelle, that we've always provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rocking Nissan of Richmond! Arica Fowler Owner Loyalty Manager

Dec 28, 2020 -

Michelle.cook86 responded

You’re welcome

December 26, 2020

As soon as we walked in we were greeted by Alec Jones. I knew I was going to leave here with a car just by his attitude. Alec showed me exactly what I was looking for and was willing to work with my budget. More

by Pedro Felix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec Jones
Dec 27, 2020 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocking Nissan of Richmond. Arica Fowler Owner Loyalty Manager

December 26, 2020

It is a pleasant experience to work with Tony. He is very kind and professional. He helped us to find the right car we need with good price. More

by m2liva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
Dec 27, 2020 -

Nissan of Richmond responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Tony and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Arica Fowler Owner Loyalty Manager

December 26, 2020

Very friendly and willing to please the customer. Did their best to find the vehicle that matched the customer’s wants/needs. Would definitely return. More

by wickdscents
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
Dec 27, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arica Fowler Owner Loyalty Manager

December 25, 2020

Excellent service and service advisor “Mrs. Shandra.”. She was very professional and caring individual regarding my Nissan Rogue repair. Thanks and have a wonderful holiday. Mansour Mahban More

by Mansour.Mahban
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Dec 27, 2020 -

Nissan of Richmond responded

Thank you, Mansour, for your business and this review. We're happy to hear Chandra was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arica Fowler Owner Loyalty Manager

December 25, 2020

I took my car in because the clock stopped working. While there they fixed that, rotated the tires and changed the oil. The mechanic explained that the software needed updating and if the issue still occurre More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Dec 27, 2020 -

Nissan of Richmond responded

Thank you for your very kind review, Jim. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rocking Nissan of Richmond. Arica Fowler Owner Loyalty Manager

December 25, 2020

It was a great experience they help me on servicing and fixing my vehicle quickly didn't have to wait long on returning my vehicle definitely will be coming back More

by Darrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
Dec 27, 2020 -

Nissan of Richmond responded

Thank you, Darrell, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Arica Fowler Owner Loyalty Manager

December 24, 2020

Good service. My car needed an oil change, tire rotation, and inspection and all was done at no charge yesterday afternoon. Nice car wash, also. More

by CEDWARDS34@VERIZON.NET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Dec 27, 2020 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arica Fowler Owner Loyalty Manager

...
617
...