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Nissan of Richmond
Richmond, VA
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,249 reviews
Verified Customer
December 23, 2020
I was scheduled to wait for my car while it was serviced but the service person said I was scheduled for a drop off! I did ask for a supervisor but then I was told it was an error on their behalf. I hate de but the service person said I was scheduled for a drop off! I did ask for a supervisor but then I was told it was an error on their behalf. I hate dealing with this location because for express service my wait is at least 2 hours!! More
by MONICA.STITH
Employees Worked With
Derek Slaga
December 23, 2020
The service department was friendly and helpful .I have a service agreement on my Kia which I bought used from this dealership .They did the job right .The job took some extra time because they had to order service agreement on my Kia which I bought used from this dealership .They did the job right .The job took some extra time because they had to order a part from the Kia dealership More
by ED.WILTSHIRE
Employees Worked With
Sorry I can't remember his.name. but did a great job
December 23, 2020
From the moment I entered, until the time I left, the service was superb!!! My Service guy Ronald was beyond great!!! I will always recommend Nissan service was superb!!! My Service guy Ronald was beyond great!!! I will always recommend Nissan More
by MESHA.DEVEAUX
Employees Worked With
Ronald Trotman
December 23, 2020
Nissan of Richmond is great John was a big help was very patient and got me my dream car at affordable price! Would recommend anyone to come see thanks for all the help! patient and got me my dream car at affordable price! Would recommend anyone to come see thanks for all the help! More
by Dia Pannell
Employees Worked With
John Austin
December 23, 2020
Chandra was personable from the moment I entered the facility. She was very knowledgeable of any questions that I had in regards to present or future service. facility. She was very knowledgeable of any questions that I had in regards to present or future service. More
by Mariner.bianca
Employees Worked With
Chandra Wright
December 23, 2020
Ron is the reason we keep coming back! We were in and out in very little time and really appreciate it with little kids in tow. out in very little time and really appreciate it with little kids in tow. More
by meg.sterbenz
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga, Paula Quick , Jonathan Ramirez
December 23, 2020
Don Johnson is friendly, helpful and listens well. Great service department one can rely on for a good job. I drive away with confidence in a job well done. service department one can rely on for a good job. I drive away with confidence in a job well done. More
by MooView22
Employees Worked With
Ronald Trotman, Don Johnson
December 23, 2020
Christian Rondon was very helpful during this process... he was very patient and understanding and walked me through the pros and cons... helped me to come to my final decision. I appreciate his help. he was very patient and understanding and walked me through the pros and cons... helped me to come to my final decision. I appreciate his help. More
by sandersregina30
Employees Worked With
Antouan Mahrous
December 23, 2020
Original price doesn’t include fees, which may be obvious to people who’ve bought cars before. People are helpful, polite, and attentive. Very good experience! to people who’ve bought cars before. People are helpful, polite, and attentive. Very good experience! More
by Rachel.lauren.condon
Employees Worked With
Michael Matthews
