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Nissan of Richmond

Richmond, VA

4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,249 reviews

December 20, 2020

Great and reliable service. Never have had any issues with this delearship. Would recommend this location to everyone looking to purchase or lease a vehicle. More

by LANAZMARSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Dec 21, 2020 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arica Fowler Owner Loyalty Manager

December 20, 2020

He’s very awesome and never disappoint me. Thanks for your great services! He keeps me updated on my service and knows exactly what I need done most of the time. More

by keirrabrooks591
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Dec 21, 2020 -

Nissan of Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rocking Nissan of Richmond, Keirra! Arica Fowler Owner Loyalty Manager

December 20, 2020

Scheduled appointment was handled prompt and in a professional manner... I was in and out in no time. A Great job Nissan of Richmond service department More

by typittman23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
Dec 21, 2020 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Arica Fowler Owner Loyalty Manager

December 20, 2020

Great customer service and I didn’t have any issues with the wait, which was short. I started watching a movie on my phone and didn’t get half way through it. More

by Rockb923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Dec 21, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arica Fowler Owner Loyalty Manager

December 20, 2020

As always, Phil provided me with an excellent service experience. Quick and reliable! He always tries to find a way to charge me fairly and gives me the real status of what's needed with upcoming service More

by court.ward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Dec 21, 2020 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Phil to be a positive one at Rocking Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Arica Fowler Owner Loyalty Manager

December 20, 2020

No I was not pleased with the service, they bought the car out before telling me that I needed added fluids, the battery clean, they told me this before they bought the car out to me I would’ve said, Go h More

by ROY54SKINNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ronald Trotman
Dec 21, 2020 -

Nissan of Richmond responded

Hello, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message so I can learn more about your visit? Arica Fowler Owner Loyalty Manager (804) 346-4200 Ext. 1000

December 20, 2020

Been their twice for service. Great service. Very attentive and friendly. Ask for Chandra when I walk in the door because on my first visit there she was very helpful to me. Thank you Chandra. More

by Magetsbiz2 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Dec 20, 2020 -

Nissan of Richmond responded

We are very happy that Chandra provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arica Fowler Owner Loyalty Manager

December 20, 2020

Everyone was very friendly. They walked me through everything and answered all of my questions. The warranty that came along with the vehicle was very nice. More

by allisonbrooks15
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
Dec 21, 2020 -

Nissan of Richmond responded

Thanks, Allison,for sharing your thoughts about your experience with Rocking Nissan of Richmond. We appreciate your business and hope to see you again soon! Arica Fowler Owner Loyalty Manager

December 20, 2020

Tony Mahrous was very helpful during my car buying experience! He walked me through the entire process without any confusion! The music is too loud though. More

by Victorianewlon
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
Dec 21, 2020 -

Nissan of Richmond responded

Thank you for your business and this review, Victoria. We're happy to hear Tony was able to serve you and demonstrate our commitment to great service. We're sorry to hear the music was too loud, we will address this with our staff. If there is anything we can assist you with in the future, please let us know. Arica Fowler Owner Loyalty Manager

December 19, 2020

Excellent service provided by the service representative. No complaints. Work done quickly as promised. Informed me of additional maintenance needed. Followed up by a phone call. More

by SHAWKY
Customer Service
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Dec 20, 2020 -

Nissan of Richmond responded

We appreciate your business and our team looks forward to serving you again soon! Arica Fowler Owner Loyalty Manager

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