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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,249 reviews

December 19, 2020

Tony was a pleasure and so was darren. Need to fix the internet issues and update inventory. We had some hiccups but we ended up working it out. More

by shanywing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
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Dec 21, 2020 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Arica Fowler Owner Loyalty Manager

December 19, 2020

Great Service and Pricing. Tremendous help with buying process. Would recommend to others purchasing a Nissan vehicle for business or personal use. The best in town. More

by john67son
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Dec 20, 2020 -

Nissan of Richmond responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Arica Fowler Owner Loyalty Manager

December 18, 2020

Darren & Mike were awesome. The process was easy and quick. I got the car i wanted at the price i wanted. Thank you so much More

by michaelbporter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Dec 20, 2020 -

Nissan of Richmond responded

Here at Rocking Nissan of Richmond, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear, Michael, you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Arica Fowler Owner Loyalty Manager

December 18, 2020

Excellent service as usual. I was greeted immediately and professionally. Was kept informed on the status of my repair and offered a complimentary car wash. More

by tate.rash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
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Dec 18, 2020 -

Nissan of Richmond responded

Thank you for your very kind review, Tate. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience here at Rocking Nissan of Richmond. Arica Fowler Owner Loyalty Manager

December 18, 2020

Nissan of Richmond is a trusted place and has been for years. Phil is great! He always takes care of my vehicle and is very pleasant. More

by JTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
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Dec 20, 2020 -

Nissan of Richmond responded

Thank you for choosing Rocking Nissan of Richmond, your feedback and rating mean a lot to us. We're glad Phil was able to help, and we hope to see you again! Arica Fowler Owner Loyalty Manager

December 18, 2020

John was super friendly and helpful! He was patient and went the extra mile to help find the perfect car. I highly recommend John Austin More

by Mindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Austin
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Dec 20, 2020 -

Nissan of Richmond responded

Thank you, Mindy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Rocking Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Arica Fowler Owner Loyalty Manager

December 18, 2020

He was really patient with me and my father. And worked with me to get me the car I wanted. Very satisfied. Very pleased with my visit More

by Edward Walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Austin
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Dec 20, 2020 -

Nissan of Richmond responded

Edward, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arica Fowler Owner Loyalty Manager

December 18, 2020

The service at Nissan of Richmond is always stellar. However, my service representative Derek went above and beyond by keeping me informed and utilizing great communication regarding the status of my ve More

by piercecm129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
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Dec 20, 2020 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Derek here at Rocking Nissan of Richmond. We appreciate your business and hope to see you again soon! Arica Fowler Owner Loyalty Manager

December 17, 2020

I am overly excited to provide this review. I greatly appreciate all of the efforts and hard work that the staff provided. I wish I could say more about the experience. Nonetheless, please give Seth and More

by stephen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright, Phillip Weinman
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Dec 17, 2020 -

Nissan of Richmond responded

Stephen, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

December 17, 2020

Ody was great and welcoming, knew a lot about the car. Answered all our questions and made it easier to buy my first car. Rocking Nissan team was also great with us, I had not trouble getting a car that More

by Sheemah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Odysseus "Ody" Aseron
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Dec 17, 2020 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Ody and our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

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