Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

Directions

By Type

Showing 7,249 reviews

December 17, 2020

I just like it, the service is always quick they never let me wait to long, the staff always kind and make sure my car is fine. More

by marialand_91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Dec 18, 2020 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arica Fowler Owner Loyalty Manager

December 17, 2020

Pleased with service experience. Mr. Ron keep me informed throughout the service process and updated me on the total cost of service as requested. I think it was Mr.Seth who helped me with pickup. Pickup was More

by Vimal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Seth Albright
Report | Print
Dec 18, 2020 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Ron and Seth had the opportunity to work with you to make your experience with us a positive one at Rocking Nissan of Richmond. Please don't hesitate to reach out if you need anything else. Arica Fowler Owner Loyalty Manager

December 17, 2020

John was great very patient helped me get a great deal I’d highly recommend him to all my friends and family! Nissan of Richmond is the best! More

by skspillane44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Austin
Report | Print
Dec 18, 2020 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear John was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arica Fowler Owner Loyalty Manager

December 17, 2020

Good customer service, employees are usually friendly, & facility is always clean. Never a long wait when getting my car serviced. In & out is always a plus. More

by KJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Dec 18, 2020 -

Nissan of Richmond responded

Thank you for your business and this review, KJ. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arica Fowler Owner Loyalty Manager

December 17, 2020

Very pleased with the service provided by Don Johnson. He has been extremely helpful during Covid getting our car serviced without us having to enter the building. It is always done in a timely manor and we More

by LEK126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson
Report | Print
Dec 18, 2020 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority so we are happy to hear that Don met your expectations. Thank you for choosing Rocking Nissan of Richmond. We look forward to having you as one of our valued customers for many more years to come! Arica Fowler Owner Loyalty Manager

December 17, 2020

I got the 2020 Verse work with Mike and Alec. Come see them. You won’t be disappointed best I worked with yet .Thank You More

by Zina.carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Dec 18, 2020 -

Nissan of Richmond responded

Thank you for sharing your 5 star review, Zina ! We're happy to hear it went well with Mike and Alec and hope you enjoy your new vehicle. We truly appreciate your feedback! Arica Fowler Owner Loyalty Manager

December 16, 2020

I was taken right away but had a 2 hour wait. I wasn't in any hurry and was made aware of the progress. Derek was very accommodating. More

by ChefD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Report | Print
Dec 17, 2020 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Derek and our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

December 16, 2020

This is a great place to purchase a vehicle as well as have it serviced. They are very professional and easy to do business with. I would not shop anywhere else. More

by MICWGG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Phillip Weinman
Report | Print
Dec 17, 2020 -

Nissan of Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rocking Nissan of Richmond! Paula Quick Owner Loyalty Manager

December 16, 2020

Visited fora 60,000 mile service. Ron took good care, kept me informed on what was needed and updated progress to the completion. Visit was a little long but a lot of work was don well. More

by NONE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Report | Print
Dec 17, 2020 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Ron and our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

December 16, 2020

I was pleased with the service I received. He provided very detailed information and tried his best to accommodate my preferences. Everyone that worked with me was great. More

by Gmjgriffith96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Austin
Report | Print
Dec 16, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocking Nissan of Richmond. Arica Fowler Owner Loyalty Manager

1
...
623
624
625
...
725