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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

December 14, 2020

My family were looking for a rogue sport for a good deal and Nissan of Richmond gave us a great deal on a 2019 Nissan Rogue sport certified More

by nmartinez87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Dec 15, 2020 -

Nissan of Richmond responded

Congratulations on your new Rogue! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Paula Quick Owner Loyalty Manager

December 14, 2020

Michael was thorough explaining the different features of the 2021 Nissan Rogue. He was courteous and made sure all of our questions were answered. I would definitely return in the future. More

by garyc.chong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Dec 15, 2020 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that Michael had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Rogue, and we thank you for choosing Rocking Nissan of Richmond! Paula Quick Owner Loyalty Manager

December 13, 2020

Brandon Terry did a good job at working with us and being patient. We're returning customers so we definitely appreciate the good customer service. More

by shirleyhenson7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Terry
Report | Print
Dec 13, 2020 -

Nissan of Richmond responded

Here at Rocking Nissan of Richmond, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Brandon, and it was a pleasure having you at the dealership. We appreciate your five-star review, Shirley! Paula Quick Owner Loyalty Manager

December 13, 2020

The service department did a good job with my recall. Ron was efficient and clear about the time it would take to fix my vehicle. More

by RONALD.D.MONTGOMERY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
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Dec 13, 2020 -

Nissan of Richmond responded

Thank you, Ronald, for your business and this review. We're happy to hear Ron was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

December 13, 2020

Chandra wright was very kind and professional and made me feel very comfortable while my Rogue was being serviced. I was so pleased with her and also with the service I received. It was a fine experience. More

by The5kells
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Dec 13, 2020 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chandra, here at Rocking Nissan of Richmond. Paula Quick Owner Loyalty Manager

December 13, 2020

Great service. Friendly and knowledgeable staff. Great value. I am delighted to be a customer of Rocking Nissan of Richmond. I recommend Rocking Nissan to anyone looking for a new car. More

by Jfegan75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga, Paula Quick , Jonathan Ramirez
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Dec 15, 2020 -

Nissan of Richmond responded

Thank you for sharing your thoughts about your experience with Rocking Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

December 13, 2020

Charles was very nice in working to help me choose a vehicle. Making the appointment through the internet prior to arriving was very helpful. Good deal. More

by Sgandrews
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles Spicer
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Dec 15, 2020 -

Nissan of Richmond responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rocking Nissan of Richmond are glad to have you as a customer. Paula Quick Owner Loyalty Manager

December 13, 2020

Phillip was very professional, explained the process clearly, kept me updated in a timely manner. He offered for me to contact him directly via telephone or email if any issues arises. More

by VAK9DADDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Report | Print
Dec 15, 2020 -

Nissan of Richmond responded

Thank you for choosing Rocking Nissan of Richmond, your feedback and rating mean a lot to us. We're glad Philip and the team were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

December 13, 2020

Joe had great customer service and was very patient with us. He was very nice and understanding through the whole process!! Great job Joe! Pleased! More

by ashley.barnes477
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Fakhori
Report | Print
Dec 13, 2020 -

Nissan of Richmond responded

Thank you, Ashley! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocking Nissan of Richmond. Paula Quick Owner Loyalty Manager

December 13, 2020

Great salesman, very informative but not pushy at all which was awesome! Darren was also very helpful, worked to get me exactly what I wanted More

by taesgrama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Gardner, Michael Matthews
Report | Print
Dec 13, 2020 -

Nissan of Richmond responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Paula Quick Owner Loyalty Manager

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