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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

December 10, 2020

John was very helpful and patient. He worked with me and got me and unbelievable deal I’d recommend all my friends and family to come see John for a great deal. More

by Mattdickerson33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Austin
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Dec 11, 2020 -

Nissan of Richmond responded

Matt, Thank you for sharing your thoughts about your experience with Rocking Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

December 10, 2020

I dropped my vehicle off for oil and filter change. Service did a excellent job as usual, and the car was returned to me washed and cleaned up. More

by TWPOLO11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Seth Albright
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Dec 11, 2020 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

December 10, 2020

When I pulled in I was greeted with a smile and was kept informed until my was ready The work was finished in timely manner. More

by DONWKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
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Dec 11, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

December 10, 2020

Very helpful and rectified a situation from last Time, washed and did my oil change for for free! Super helpful guys. Thank you so much. More

by STRINSPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Don Johnson, Seth Albright, Chandra Wright, Phillip Weinman, Derek Slaga, Paula Quick , Jonathan Ramirez
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Dec 11, 2020 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

December 10, 2020

Really helpful with picking out a car and offered a lot of solution and options. Very friendly and got things done in a timely manor. More

by tk12323474
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Spicer
Report | Print
Dec 11, 2020 -

Nissan of Richmond responded

Thank you for choosing Rocking Nissan of Richmond, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

December 10, 2020

I was doing a recall on my call where the passenger airbags exploded by closing a door. I asked for a printed estimate of the damages and the cost to repair a nd I never received it from Don. More

by GMGPX4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don Johnson, Seth Albright
Report | Print
Dec 24, 2020 -

Nissan of Richmond responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Arica Fowler Owner Loyalty Manager (804) 346-4200 Ext. 1000

December 10, 2020

Darren and Michael were great. Would recommend this dealership to anyone looking to buy a new or used car. The customer service provided was exceptional. More

by feldhcy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews, Mike McMunn
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Dec 11, 2020 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rocking Nissan of Richmond. We hope you'll enjoy your new vehicle! Paula Quick Owner Loyalty Manager

December 09, 2020

Great Customer Service! Very Friendly! All the Staff had a lot of Jokes and good energy! I always have a great experience when I come get maintenance. More

by CFullerMosby
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Report | Print
Dec 10, 2020 -

Nissan of Richmond responded

Thank you for choosing Rocking Nissan of Richmond, your feedback and rating mean a lot to us. We're glad to hear that you had such a pleasant experience, and we hope to see you again! Paula Quick Owner Loyalty Manager

December 09, 2020

Excellent service and manager Don Johnson went above and beyond to ensure satisfaction. Top notch. Technician performed; wait time was reasonable an d there is even free coffee, which gets high marks from m More

by MAURYAND19TH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson
Report | Print
Dec 10, 2020 -

Nissan of Richmond responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rocking Nissan of Richmond. Paula Quick Owner Loyalty Manager

December 09, 2020

My experience here has been a positive one. I came in and was helped immediately. Melvin was very kind and helpful and did his best to get me into a car. I am glad I came here. Thank you! More

by deara831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Saunders
Report | Print
Dec 10, 2020 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that Melvin had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rocking Nissan of Richmond! Paula Quick Owner Loyalty Manager

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