Nissan of Richmond

Great service, my Xterra was fixed as expected. Everyone was very friendly and helpful. However, I didn't appreciate being called, soon after dropping my vehicle off, by someone with an offer to buy my vehi was very friendly and helpful. However, I didn't appreciate being called, soon after dropping my vehicle off, by someone with an offer to buy my vehicle. The call came while I was in the middle of a work meeting... thinking it was a call regarding the repairs, I interrupted what I was doing to answer. It took several times of responding "no" and that I was not interested in any offer before I was able to get the person to end the call. More

I came in searching for the best deal on a new Frontier. Michael and Damion were easy to work with and met all my expectations. Michael and Damion were easy to work with and met all my expectations. More

Our sales man Mike Mathew was great but his direct supervisor Daren has extremely poor customer service skills. If it wasn’t for Mike we would have walked out without making purchase. supervisor Daren has extremely poor customer service skills. If it wasn’t for Mike we would have walked out without making purchase. More

I really enjoyed the entire experience! Everyone was so kind and made me feel right at home. I would definitely recommend this place especially for a first time car buyer. kind and made me feel right at home. I would definitely recommend this place especially for a first time car buyer. More

I am always greeted with a smile. They provide great customer service. I can always get an appointment when necessary. I would recommend this place. customer service. I can always get an appointment when necessary. I would recommend this place. More

Ask for Seth or Chandra.... Both have provided exceptional customer service with each of my service visits. It shows when someone not only cares about their job, but also about humanity. Small ges exceptional customer service with each of my service visits. It shows when someone not only cares about their job, but also about humanity. Small gestures can go a long way for some people. Continue the good work. More

They were a pleasure to work with. They were very helpful - willing to answer all of my questions and concerns. Took the time to show me some of the vehicles enhancements. helpful - willing to answer all of my questions and concerns. Took the time to show me some of the vehicles enhancements. More

I recently moved to Va. and have used this dealership several times . I have been very pleased. They have been thorough and I have been pleased with all services my car has needed. several times . I have been very pleased. They have been thorough and I have been pleased with all services my car has needed. More

I called with a problem with my car, I explained the problem, I prefer that I bring the car in to get checked out, no time laps I was called and arrangement was made, car came in and my problem was solv problem, I prefer that I bring the car in to get checked out, no time laps I was called and arrangement was made, car came in and my problem was solved. More

Great service. Will be back. The people I delt with were great. I will tell others how nice the experience was and how great the work was done. great. I will tell others how nice the experience was and how great the work was done. More