Back

Nissan of Richmond

Richmond, VA

4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

Directions

By Type

Showing 7,250 reviews

December 07, 2020

Working with Derek was a pleasure. We both learned a few things about GEICO along the way. My car had to be there o Ed several days, however Derek kept me updated, along the way. I’ve had my car for several More

by DAJONES1124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Dec 08, 2020 -

Nissan of Richmond responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Derek and our team. Please and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

December 07, 2020

Brandon was very kind and sweet.I recommend him as a Brandon was very kind and sweet. I recommend him as a sales person. We had to wait over 4 hours and we came in knowing the car that we wanted. We More

by SUSANTURKAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damion Whitehead, Brandon Terry
Dec 07, 2020 -

Nissan of Richmond responded

Thank you so much for taking the time to share your feedback with us, Susan. We are delighted to learn about your positive experience with Brandon. We do apologize for the wait to get your car; we hope you're enjoying it! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Paula Quick Owner Loyalty Manager

December 07, 2020

I really appreciate Tony and Daren for all of their patients and honesty! They have been more helpful with getting me in the new vehicle and guiding me through the whole process!! Thank you guys so muc More

by kirkseyalex09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Slaga, Antouan Mahrous
Dec 07, 2020 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rocking Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

December 07, 2020

Matthew (sales advisor) provided awesome service, he was very nice, detailed and helpful. I recommend Rocking Nissan RVA. Check them out today. Thank you much. More

by Tash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Dec 07, 2020 -

Nissan of Richmond responded

We are very happy that we provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

December 06, 2020

We came in just for information on a new suv and we met with Michael & he was really nice/helpful and got us a comfortable payment on a new 2021 nissan rogue More

by lc0466064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Dec 07, 2020 -

Nissan of Richmond responded

Thank you for taking the time to write this review about Michael. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new 2021 Nissan Rogue! All of us at Rocking Nissan of Richmond are glad to have you as a customer. Paula Quick Owner Loyalty Manager

December 06, 2020

It was a pleasure working with Tony. Very respectful and professional. Good attitude no matter what wad being discussed. Would recommend him to friends and family. More

by mbond0810
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
Dec 07, 2020 -

Nissan of Richmond responded

Congratulations on your new vehicle! We are so glad Tony had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Paula Quick Owner Loyalty Manager

December 06, 2020

Charles was very friendly polite,very good hearted person. Really love the finance person as well , he did his best to give us a best deal after all ,would definitely send my friends .Wish the year en More

by Sanjoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Spicer
Dec 06, 2020 -

Nissan of Richmond responded

It's fantastic to hear that Charles provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rocking Nissan of Richmond! Paula Quick Owner Loyalty Manager

December 06, 2020

¿Recomiendo este sitio para comprar un vehículo nuevo? Claro. Pero tengan mucho cuidado porque a veces intentan venderte algo y hacértelo pasar por otro. Así que tienes que llegar con exactamente lo que q More

by Ramirez312020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Justin Gill
Dec 07, 2020 -

Nissan of Richmond responded

Thank you for your honest feedback. We appreciate you choosing Rocking Nissan of Richmond and we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

December 06, 2020

Not happy!! I compare paper work from the previous time that I had been there the things that were check green before, are now in the red !!! Some one is not doing there job!!! More

by monjan282011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Seth Albright
Dec 20, 2020 -

Nissan of Richmond responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? Arica Fowler Owner Loyalty Manager (804) 346-4200 Ext. 1000

December 05, 2020

Changed quite a bit since I dealt with you last, and not for the better. Used to be a very customer centric service dept, now much more revenue oriented and it shows. More

by RODSHOLDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chandra Wright, Phillip Weinman
Dec 20, 2020 -

Nissan of Richmond responded

Hello, Thank you for bringing this to our attention. We're sorry to hear that you had a less than excellent experience at our dealership. Each of our customers is a valued part of our operation and we strive to offer outstanding customer service. If you would, please contact me as I would like to discuss your experience with you in further detail including name, date of visit, and the specific issue of concern. I am here to help. Sincerely. Arica Fowler Owner Loyalty Manager 804-346-4200

...
630
...