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Nissan of Richmond

Richmond, VA

4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

December 05, 2020

Excellent service. Excellent person. I am very happy with her attention. Next time there I want the same person working with my car. Thank you so much. More

by DIPASI1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Dec 06, 2020 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear Chandra was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

December 05, 2020

Service advisor was knowledgeable and helpful. Although I had to leave my vehicle, I was disappointed that I was not able to obtain a rental vehicle at the advertised fee. More

by APREE08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Dec 06, 2020 -

Nissan of Richmond responded

Thank you for your very kind review. We value your business and appreciate you choosing Rocking Nissan of Richmond. Paula Quick Owner Loyalty Manager

December 05, 2020

The customer service is good and got a good deal. They have good varities of vehicle in stocks. They have good price of vehicle with good discount. More

by Pijushsantra29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Austin
Dec 07, 2020 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

December 05, 2020

I received excellent and professional service. The place was nice and clean. I would recommend to anyone. Outstanding service from Ron. Will be coming back again More

by gstradford2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Dec 07, 2020 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Ron at Rocking Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

December 05, 2020

Joe was a great salesman. He was very personable and he wasn’t pushy at all. He listened to what I wanted and did his best to deliver (which he did). For that, I give him 5 stars! More

by dbowman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Fakhori
Dec 06, 2020 -

Nissan of Richmond responded

It's great to hear that Joe was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rocking Nissan of Richmond! Paula Quick Owner Loyalty Manager

December 05, 2020

I called & made an appointment to come see a 2020 Nissan Frontier. I met with Michael & Darren in sales. They were straight forward and got me the price I was looking for More

by J392553
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Dec 06, 2020 -

Nissan of Richmond responded

Thank you so much for choosing Rocking Nissan of Richmond! Congratulations on your new Nissan Frontier. Please let us know if we can be of any more assistance! Paula Quick Owner Loyalty Manager

December 05, 2020

Micheal was very helpful he was very knowledgeable with the process easy to understand and very patient. Tony came in and helped Micheal with the process. He was very helpful and worked really hard to insu More

by Ashleyep30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Dec 06, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words for Michael, Tony and Fran. We appreciate your taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

December 04, 2020

My dealings with the service department has been nothing more than awesome! Phil Weinman, my service adjuster, is wonderful! He gets my vehicle in and out in a quick and timely manner. I always feel like I' More

by HANGARAINMAMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Dec 04, 2020 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocking Nissan of Richmond. Paula Quick Owner Loyalty Manager

December 04, 2020

Service has been excellent but I find it objectionable that sales personnel and the manager make frequent and annoying attempts to talk me into trading in my 2015 Versa for a newer vehicle. More

by DEEDEROCHE67
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Dec 04, 2020 -

Nissan of Richmond responded

Thank you so much for your feedback! We are glad that our service team provided a positive experience, and we hope to see you again here at Rocking Nissan of Richmond. Paula Quick Owner Loyalty Manager

December 04, 2020

Very professional. Easy to get an appointment. Service Advisor showed me the best option for me. I had a choice of three and explained the benefits of each. More

by smcrocker4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Dec 06, 2020 -

Nissan of Richmond responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

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