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Nissan of Richmond

Richmond, VA

4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

December 04, 2020

great experience with mike and darren. great service and positive attitudes all around. would definitely recommend this dealership to others. i have no negative comments More

by tylermeredith04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Dec 04, 2020 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

December 03, 2020

Great every visit...... Everyone very helpful especially Great every visit...... Everyone very helpful especially that young man that I dealt with yesterday service guy(Phil) I always enjoy my trips there More

by MAIDASHIFLETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Fakhori, Phillip Weinman
Dec 04, 2020 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Phil and our team. We're glad to hear they delivered such a great experience! Paula Quick Owner Loyalty Manager

December 03, 2020

Great job. Phil did an amazing job with my new car. Im going to request him again the next time i come in for service. More

by GW3399413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Dec 04, 2020 -

Nissan of Richmond responded

It's great to hear that Phil and the team provided such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rocking Nissan of Richmond! Paula Quick Owner Loyalty Manager

December 03, 2020

I’ve always loved a Nissan! Great customer service. Will be a Nissan customer for life. Thank you for a great experience ! They got me out in a timely fashion. More

by Ssmithers85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Spicer
Dec 04, 2020 -

Nissan of Richmond responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paula Quick Owner Loyalty Manager

December 03, 2020

We had a great time working with the dealership at Nissan to get a car above and beyond what we requested ! Tony was awesome, patient, and exceptional at explaining every detail of the process. More

by honda3r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
Dec 04, 2020 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony and the team met your expectations. Thank you again for choosing Rocking Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

December 03, 2020

Everyone was very helpful. Fran was my Angel, she took good care of me. Thank you for having such wonderful staff. I was on crutches and they made picking up the vehicle as easy as they could More

by GLAZELEATHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran, Phillip Weinman
Dec 04, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

December 02, 2020

Thank you Phil for the excellent service for taking your time to explain what need to be done with my car and all my options And not for making wait longer than estimated More

by sshebany
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Dec 02, 2020 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocking Nissan of Richmond. NissanRVA

December 02, 2020

Am, and have been, very satisfied with the service and feedback on my vehicle needs. Knowledgeable staff and timely response to any questions. Highly recommend to others. More

by dhrhone55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Dec 02, 2020 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rocking Nissan of Richmond. Please don't hesitate to reach out if you need anything else. NissanRVA

December 02, 2020

The service was great. The car was ready before the estimated time. Everyone is always very friendly when I have to visit. The only issue we had was when I picked up the car, we talked to a sales rep a More

by boogey74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Dec 02, 2020 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We apologize for the delay on the paperwork. NissanRVA

December 02, 2020

Joe was very knowledgeable during the whole process, listened to what my mother wanted and what she was looking for in a new vehicle and was able to get her in a brand new 2020 Sentra. Personable and fu More

by Rahdejanb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Fakhori
Dec 02, 2020 -

Nissan of Richmond responded

Thank you for sharing your experience with us! We're happy to hear it went well with Joe, and we hope your mom enjoys her new 2020 Sentra. We truly appreciate your feedback! NissanRVA

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