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Nissan of Richmond

Richmond, VA

4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

November 24, 2020

Phil was so helpful and fast! I did not expect my car ready for another day and was done before I even woke up today! Thank you thank you thank you! You’re awesome! More

by ccllcc55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Nov 24, 2020 -

Nissan of Richmond responded

It's fantastic to hear that Phil provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Rocking Nissan of Richmond! We appreciate your awesome review! NissanRVA

November 24, 2020

Everything went good with the process I am satisfied with my sales person tony. It was a great experience long but great I'm happy More

by dandrews1744
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
Nov 25, 2020 -

Nissan of Richmond responded

Thank you so much for choosing Rocking Nissan of Richmond! Congrats on your new purchase, and let us know if we can be of any more assistance! NissanRVA

November 24, 2020

The staff went above and beyond to meet my needs in purchasing a new car. They had the car that I was looking for available and they made it easy to do business with them. More

by marisagaitan13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Nov 25, 2020 -

Nissan of Richmond responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rocking Nissan of Richmond! NissanRVA

November 23, 2020

John was awesome! Very knowledgeable and extremely helpful. Great experience - this was my first time buying a car and the process and people made it extremely easy. More

by Acrocco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Austin
Nov 24, 2020 -

Nissan of Richmond responded

Thank you for sharing your experience with us! We're happy to hear it went well working with John and hope you enjoy your new vehicle. We truly appreciate your feedback! NissanRVA

November 23, 2020

Don was very professional and polite. He was able to take care of everything I asked and made sure to explain everything when it was all done. More

by Dscrawford01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson
Nov 24, 2020 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocking Nissan of Richmond. NissanRVA

November 23, 2020

Salesman was great other than putting down other brands of cars saying the blow up, when we own one of those other brands other than that, he did well. Finance did well other than finding we were charge More

by Ldavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Spicer
Dec 07, 2020 -

Nissan of Richmond responded

We appreciate you leaving this honest review about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. Paula Quick Owner Loyalty Manager (804) 346-4200 Ext. 1000 receptionist@nissanrva.com

November 23, 2020

I truly enjoyed his customer service skills. He was very informative, efficient and pleasant. His professional was great. I would definitely recommend him to my family and friends. More

by sbelcher938
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Fakhori
Nov 24, 2020 -

Nissan of Richmond responded

Thanks for your feedback on your recent visit to Rocking Nissan of Richmond. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! NissanRVA

November 22, 2020

I received great customer service from the time I arrived to the time I left. Phil W. kept me informed every step of the way. More

by innerzones7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Nov 23, 2020 -

Nissan of Richmond responded

It's great to hear that Phil was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rocking Nissan of Richmond! NissanRVA

November 22, 2020

I will never buy another car from this dealer ever again and you should not either. Never had anything go right and never been there when a customer was not so mad they were yelling at someone who lied or w More

by gudch1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Name not above
Dec 06, 2020 -

Nissan of Richmond responded

Hi There: I am just cycling back around to you. I see that Scott Shortt reached out to you earlier. I have just assumed this role from Scott and wanted to let you know that if you would like to have a further conversation then please feel free to call me at 804-346-4200 x. 1000. Paula Quick Owner Loyalty Manager

November 22, 2020

I got an oil change and an inspection. Ron was the gentleman that assisted me and he was very friendly and helped move along the process. More

by ashgirl517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman
Nov 23, 2020 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Ron and the rest of our team. We're glad to hear we delivered such a great experience! NissanRVA

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