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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

November 01, 2020

It's a good dealership, however I'm disappointed they are taking away the free oil change and free inspection. Guess I'll have to go elsewhere More

by jwlugo52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Report | Print
Nov 02, 2020 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're sorry to hear that you weren't fully satisfied with your experience. Please don't hesitate to reach out to us directly to discuss, we would appreciate the opportunity to address your concerns. Thank you again for being a valued customer of Rocking Nissan of Richmond! NissanRVA

November 01, 2020

Excellent. Please keep up the good customer service delivered. Please keep up the good service offered to me and my wife. Could not ask for better. More

by WHATLEY1ON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Brennon Coleman
Report | Print
Nov 02, 2020 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rocking Nissan of Richmond. Please don't hesitate to reach out if you need anything else. NissanRVA

November 01, 2020

I was Greeted immediately after I got there For my oil change , they made sure that I was aware of what they were doing to my vehicle as well as gave me all the information needed to maintain my vehicle . More

by KELLYBROUSSARD1972.KB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Seth Albright, Derek Slaga
Report | Print
Nov 02, 2020 -

Nissan of Richmond responded

Kelly, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. NissanRVA

November 01, 2020

Tyler was great to work with. He was very polite and he was able to answer all of our questions. He made the buying experience very easy. More

by Korilgeorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Herring
Report | Print
Nov 02, 2020 -

Nissan of Richmond responded

Thank you for taking the time to write this review! Our customers are our top priority and it's great to hear that Tyler provided such a positive experience. Congratulations on your new car! All of us at Rocking Nissan of Richmond are glad to have you as a customer. NissanRVA

November 01, 2020

Quincy and Ben did an amazing job making my experience of purchasing another vehicle smooth. After being a long time Ford owner and having SERIOUS car and customer service issue with Ford. Nissan went above More

by KKesslerPTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben, Quincy Payne
Report | Print
Nov 02, 2020 -

Nissan of Richmond responded

Congratulations on your new Nissan! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! NissanRVA

November 01, 2020

So this was my first trip for service on my new Nissan Rogue. I would say my biggest disappointment is that I live in Chesterfield so traveling over to Broad is annoying. More

by jafichter0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Slaga
Report | Print
Nov 02, 2020 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocking Nissan of Richmond. NissanRVA

November 01, 2020

I was not the model customer but Melvin and his manager managed to take care of me with patience, humor and respect! Not to mention he got me into the car I came for More

by SharperD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren G., Melvin Saunders, John Austin
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Nov 01, 2020 -

Nissan of Richmond responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Melvin and hope you enjoy your new vehicle. We truly appreciate your feedback! NissanRVA

November 01, 2020

Hello RNR (Quincy & Crew) just want to say Quincy is a wonderful employee you guys have. His quality of customer service is superb. Looking forward to doing business with Quincy when I return for that 202 More

by Taybay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quincy Payne, Quincy Payne
Report | Print
Nov 02, 2020 -

Nissan of Richmond responded

Thank you so much for your wonderful review and kind words for Quincy! We are thrilled to hear that he delivered such a great experience. We are so excited for you to enjoy your new car, and we thank you for choosing Rocking Nissan of Richmond! NissanRVA

October 31, 2020

We had a very pleasant experience with Tyler, the sales manager, credit department and everyone else. I would highly recommend rocking Nissan. They were very helpful in disposing of my old vehicle. More

by Janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Herring
Report | Print
Nov 01, 2020 -

Nissan of Richmond responded

Thank you, Janet, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! NissanRVA

October 31, 2020

Brennon was able to assist me with overdue service needs on same day. Brennon was kind, friendly and efficient. I’m pleased with the service received from Brennon today. More

by g6hegon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennon Coleman
Report | Print
Nov 01, 2020 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Brennon . We're glad to hear we delivered such a great experience! NissanRVA

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