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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,249 reviews

October 30, 2020

Great people to work with. Above and beyond. They worked very hard to get the best financing possible to suit my needs. Will come back again. More

by eeammons55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2020 -

Nissan of Richmond responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rocking Nissan of Richmond! NissanRVA

October 29, 2020

Doing excellent job while I bring my car service. They speak very politely and doing great job on my car. I love Nissan company and employees. More

by Ankit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright, Stephanie Vasquez, Aprill Davila
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Oct 29, 2020 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rocking Nissan of Richmond. NissanRVA

October 29, 2020

I am so disappointed and angry with their services. For 2 times, they didn’t fix my car. First they said the part came was broken or damaged. Then they called me after 1 week to say the part is here. When I More

by Salah Ali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derek Slaga
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Nov 12, 2020 -

Nissan of Richmond responded

Hello, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can.

October 29, 2020

He did a great job and went over and beyond to help meet my needs. Im glad I came in today. The sale associated were kind and patient. More

by Renisehinton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Saunders
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Oct 29, 2020 -

Nissan of Richmond responded

Thanks for your feedback on your recent visit to Rocking Nissan of Richmond. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! NissanRVA

October 29, 2020

Phillip was great at Nissan. I always bring my car there for an oil change and it’s always an excellent experience. Phillip is quick, considerate of my concerns, knowledgeable, and friendly. I usually bring More

by izzyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
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Nov 01, 2020 -

Nissan of Richmond responded

Thank you, Izzy, for choosing Rocking Nissan of Richmond, your feedback and rating mean a lot to us. We're glad Phillip was able to help, and we hope to see you again! NissanRVA

October 28, 2020

He was great. He was a friendly sales associate and very knowledgeable. He went out his way and help me change my mind about having a car note! More

by Teoshiajohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damion Whitehead
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Oct 29, 2020 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Rocking Nissan of Richmond. We appreciate your business and hope to see you again soon! NissanRVA

October 28, 2020

Dropping off the car and checking in was easy and efficient. Really appreciated the shuttle to work and picking me up when the car was ready. Checking out was efficient as well. More

by bradhartva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright, Phillip Weinman
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Oct 29, 2020 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. NissanRVA

October 28, 2020

Seth was very nice and cordial. Very attentive. Seth made sure understood what was being done to my car. I wish I could get a detail wash More

by WGJOYNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
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Oct 28, 2020 -

Nissan of Richmond responded

Thank you for the kind words for Seth in our service department! We look forward to sharing your comments with him and the rest of our team and don't hesitate to let us know if we can be of further assistance. NissanRVA

October 27, 2020

I enjoyed the service. Aprill seemed unsure about things at first as if she was new. As we carried on, things began to seem more certain. More

by Cinease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aprill Davila
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Oct 28, 2020 -

Nissan of Richmond responded

Thank you so much, Cinease, for your review! We are happy that Aprill had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rocking Nissan of Richmond! NissanRVA

October 27, 2020

You all did a fast and great job with my car very polite and professional the service department is polite and very helpful thanks again More

by Martinbrian121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Report | Print
Oct 27, 2020 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocking Nissan of Richmond. NissanRVA

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