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Nissan of Richmond

Richmond, VA

4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,249 reviews

October 25, 2020

Damion got the job done with great customer service! He knew we were there on a mission for an exact car and he made it happen. Devin in finances also did amazing! More

by Sowell.deandre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan in finances did amazing as well, Damion Whitehead
Oct 26, 2020 -

Nissan of Richmond responded

It's fantastic to hear that Damion provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rocking Nissan of Richmond! NissanRVA

October 25, 2020

John was extremely attentive and helpful in our purchase and getting the car prepared and paperwork done. Benjamin, sales supervisor, was good to negotiate on the price of the vehicle, and as a result the s More

by fwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin , John Austin
Oct 26, 2020 -

Nissan of Richmond responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rocking Nissan of Richmond! NissanRVA

October 25, 2020

Phil has always provided great customer service, given attentive assistance, and completed the service earlier than expected! He eases any concerns by providing comfortable, trustworthy, and reliable serv More

by adhammer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Oct 26, 2020 -

Nissan of Richmond responded

It's great to hear that Phil was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rocking Nissan of Richmond! NissanRVA

October 25, 2020

I have been with Rocking Nissan of Richmond for two years. I was recommended by my sister who has been there for over 10yrs. and I have failed to be disappointed by any employee who has helped me. More

by deangelioed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Albright
Oct 26, 2020 -

Nissan of Richmond responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! NissanRVA

October 24, 2020

Really helpful and the process was smooth. I was able to test drive the car and close the deal in one trip. I’d recommend him to someone looking for a new car More

by Jackie
Recommend Dealer
Yes
Employees Worked With
Melvin Saunders
Oct 25, 2020 -

Nissan of Richmond responded

Thank you, Jackie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rocking Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! NissanRVA

October 24, 2020

Daniel Reading at Nissan Of Richmond is amazing he is very passionate about his job and it shows he got me the car I wanted and got the deal done quickly thanks Nissan for people like Daniel More

by Walkerjrt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Reading`
Oct 26, 2020 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that Daniel had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rocking Nissan of Richmond! NissanRVA

October 24, 2020

The dealership itself has some things it could work on. My service guy Seth was very professional and nice. I would def recommend seeing him for your service needs! More

by Mostwanted52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Oct 26, 2020 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rocking Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! NissanRVA

October 24, 2020

John was great. He was helpful, kind and made my experience as easy as possible. From picking out the right vehicle to finishing up the paper work John was a great salesman and I would definitely co More

by Andre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Austin
Oct 26, 2020 -

Nissan of Richmond responded

Thank you so much, Andre, for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. NissanRVA

October 24, 2020

Very polite and eager to help.Wife is first time buyer of new car,he made it comfortable and easy.will come back if he is here guaranted More

by littledoug72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damion Whitehead
Oct 26, 2020 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rocking Nissan of Richmond. NissanRVA

October 24, 2020

Not pleased at all, maintenance will nickel and dime you and I personally feel like they overcharged me! I was told that the work would probably be around 1000 to 1400. Then called and said it would be arou More

by Pab50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derek Slaga
Nov 07, 2020 -

Nissan of Richmond responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Scott Shortt Owner Loyalty Manager (804) 346-4200 Ext. #1201

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