Nissan of Richmond

My experience with Daniel and Nissan of Richmond was amazing. They met with me late and stayed after hours. Even when a deal did not materialize that night, Daniel came in on his day off to finalize the amazing. They met with me late and stayed after hours. Even when a deal did not materialize that night, Daniel came in on his day off to finalize the sale. The team worked to fit with in my budget and they have earned a life time customer. More

Damion was very attentive and knowledgeable about the vehicles. He answered all questions thoroughly and made the buying experience great. I would highly recommend this dealership. vehicles. He answered all questions thoroughly and made the buying experience great. I would highly recommend this dealership. More

Came to see if I could get a great deal on a New 2020 Rogue SV and Melvin made it happen!! thank you to Melvin and the whole crew at Nissan!!!! Rogue SV and Melvin made it happen!! thank you to Melvin and the whole crew at Nissan!!!! More

I brought my Nissan Rogue in due to maintence light for steering power. When I arrived I explained the problem and also asked if I could get additional servicing done while I was there. From the very first steering power. When I arrived I explained the problem and also asked if I could get additional servicing done while I was there. From the very first interaction I was assured that my issues and8 concerns would be taken care of and Chandra did a wonderful job setting the expectations of a long wait time. She also checked on me throughout my wait. Thank you Nissan of Richmond for your excellent Customer Service and servicing/maintence skills. More

Awesome customer service! Quick fix for unknown issue as we were leaving on a trip the following morning! My service advisor kept me updated regarding my cars needs and pricing. Wonderful rapport ! we were leaving on a trip the following morning! My service advisor kept me updated regarding my cars needs and pricing. Wonderful rapport ! More

I was very pleased with the service I received. The service was timely and everyone I came in contact with was professional. Thanks Phil for being true to your word! service was timely and everyone I came in contact with was professional. Thanks Phil for being true to your word! More

He was very polite and ready to get the job done! A hard worker, I can tell. If and when I have to come back I would go to him every time! worker, I can tell. If and when I have to come back I would go to him every time! More

Danny gave great customer service. Has a great knowledge base for the vehicle to help us make the best decision. Thank you!!! Thank you Nissan! base for the vehicle to help us make the best decision. Thank you!!! Thank you Nissan! More

Ron was my POC. He called me with the recommendations and gave approximate costs for each. The work was done when he said it would be. I was so happy with the experience I left my Altima for service as well. gave approximate costs for each. The work was done when he said it would be. I was so happy with the experience I left my Altima for service as well. More

Seth was great. I was in for an unexpected repair that required multiple points of contact to get covered by the warranty company. Seth made sure information and documentation were updated in a timely ma required multiple points of contact to get covered by the warranty company. Seth made sure information and documentation were updated in a timely manner and that the root cause was fixed when I returned to get my car. I really appreciated his professionalism and attention to detail in his explanations of what was going on. Big thanks to Seth and also Brie - their teamwork and eagerness to help solidified my choice to go to Rocking Nissan for future work. Thank you! More