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Nissan of Richmond

Richmond, VA

4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

October 19, 2020

Aprill’s customer service was outstanding. I would refer her to anyone. I left feeling satisfied today. Aprill knew her job really well. I also worked with Darren and he was great as well. More

by Jmkirkland25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren , Aprill Davila
Oct 20, 2020 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. NissanRVA

October 19, 2020

Damion and Quincy were an absolute joy to work with today! They were so courteous and personable and made this process easy. Thank you for your service! More

by Lhudgens3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damion Whitehead, Quincy Payne, Derek Slaga
Oct 20, 2020 -

Nissan of Richmond responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Damion and Quincy. We are always happy to help! NissanRVA

October 19, 2020

Always make sure I'm good and tell me what's going on with my car i love the way they treat me have me tickle pink. More

by PRETTYEYEZ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don, Seth Albright, Chandra Wright
Oct 20, 2020 -

Nissan of Richmond responded

Thank you! We appreciate your business and our team looks forward to serving you again soon! NissanRVA

October 19, 2020

I got excellent service from the time I came in to the time I left, Your staff was very professional and friendly they did everything that I requested them to do job well done More

by VCAL05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright, Derek Slaga
Oct 19, 2020 -

Nissan of Richmond responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. NissanRVA

October 18, 2020

He was so helpful and helped me find the car that I was looking for at the price range that I came with. Definitely 10/10 service for both Darren and Quincy and also John. They all were also a big help. I More

by daimoneque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Gardner, John Austin, Quincy Payne
Oct 18, 2020 -

Nissan of Richmond responded

Hello, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and John, Quincy, and Darren are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. NissanRVA

October 18, 2020

Was very rude and nonchalant about service. I didn’t know nissan started to charge for oil changes and he told me “I need to take that up with my sales person” I’m just a believer in it’s a way how you say t More

by Henderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phillip Weinman
Nov 02, 2020 -

Nissan of Richmond responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out to me directly. Scott Shortt Owner Loyalty Manager (804) 346-4200 Ext. #1201

October 18, 2020

Daniel Reading was a joy to work with finding both a vehicle and a price that leaves me a satisfied customer. Highly recommend this dealership. More

by Dirtyduck09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Reading`
Oct 19, 2020 -

Nissan of Richmond responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! NissanRVA

October 18, 2020

Too expensive after your warranty expires. Dealer /service teams very nice but work is ok.Although my problem seemed be fixed when I picked up car it had same problem next day. A Sunday so I was stuc More

by Beckysdisaster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brennon Coleman
Nov 02, 2020 -

Nissan of Richmond responded

Hello Becky, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to me directly. Scott Shortt Owner Loyalty Manager (804) 346-4200 Ext. #1201

October 18, 2020

I believe that this dealship try hard to please the customers they keep you inform on what repairs are coming up and the cost,they work hard to make you comfortable and they say what they mean and mean More

by bubba Randolph's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Oct 18, 2020 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocking Nissan of Richmond. NissanRVA

October 18, 2020

I received a free State inspection service. I am inclined to give 5 stars :) Well, they have been very welcoming as well. It was nice to hear "Mr." too :) More

by JoyK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Phillip Weinman
Oct 19, 2020 -

Nissan of Richmond responded

Thank you so much for the 5 star review! We are so glad that we had the opportunity to work with you and provide such a positive experience at Rocking Nissan of Richmond. Please don't hesitate to reach out if you need anything else. NissanRVA

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