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Nissan of Richmond

Richmond, VA

4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,250 reviews

October 16, 2020

I worked with Darren Gardner, John Austin & Quincey Payne. These fellows were awesome. They listened and we got exactly what we were looking for. I would definitely recommend family and friends the thi More

by denisetrica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Gardner, John Austin, Quincy Payne
Oct 16, 2020 -

Nissan of Richmond responded

Denise, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rocking Nissan of Richmond! NissanRVA

October 16, 2020

Aprill and her team made this the easiest car buying process I could have asked for. I’ve already recommended them to some friends and would to anyone looking to get a great car and quality service you More

by ashmann1307
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aprill Davila
Oct 17, 2020 -

Nissan of Richmond responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! NissanRVA

October 16, 2020

Excellent service, timely, well organized, good looking, safe, friendly, all around a wonderful experience. Will definitely bring my vehicle back again. Thanks so much guys! More

by MITCH.HUGHES.RVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Trotman, Seth Albright, Chandra Wright, Phillip Weinman, Brennon Coleman, Derek Slaga
Oct 17, 2020 -

Nissan of Richmond responded

It's great to hear that our team provided such an outstanding experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rocking Nissan of Richmond! NissanRVA

October 16, 2020

I am very happy with the deal that Justin and Nissan offered me. Please come on by and get you a Car. Thank you guys so much! More

by Will
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Gill
Oct 17, 2020 -

Nissan of Richmond responded

Thank you, Will! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rocking Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! NissanRVA

October 15, 2020

Adalia was great! Very personable! The dealership tried Adalia was great! Very personable! The dealership tried to roll in 5K worth of extra charges on the car though. It wasn’t exactly above board. More

by Funkymunky6400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adalia Burks
Oct 15, 2020 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We will share your comments Adalia. We work hard to make sure our guests have an exceptional experience. If you would like to discuss your visit, please feel free to reach out to management directly. NissanRVA

October 15, 2020

Melvin was extremely helpful in assisting me with a new car purchase. I had very specific features that I was looking for and he took the time to listen and give me the best options that met my budget. I w More

by DHarris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Saunders
Oct 15, 2020 -

Nissan of Richmond responded

Thank you for your business and for this review. We're happy to hear Melvin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. NissanRVA

October 15, 2020

Very bad. Went through all the paperwork for a car they took my picture had me ring the gong told me i have the car for sure and then the next day told me no. Turns out they wanted 470 a month for 72 mont More

by Charlesbenton156
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rebekah DuBose
Oct 30, 2020 -

Nissan of Richmond responded

Charles, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Scott Shortt Owner Loyalty Manager (804) 346-4200 Ext. #1201

October 14, 2020

The first day I met Seth. He was so nice and pleasant. He help me right away and got me straight. Great customer service!! I recommend him to anyone More

by chels.woolfolk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Albright
Oct 14, 2020 -

Nissan of Richmond responded

Chels, Thank you for choosing Rocking Nissan of Richmond, your feedback and rating mean a lot to us. We're glad Seth was able to help, and we hope to see you again! NissanRVA

October 14, 2020

I'd like to take this opportunity to express our I'd like to take this opportunity to express our gratitude with the service we received from Phil. He was honest, thorough, and very accommodating More

by Stinnetts92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weinman
Oct 14, 2020 -

Nissan of Richmond responded

We appreciate your business and Phil and our team look forward to serving you again soon! NissanRVA

October 14, 2020

Chandra,Thank You for your exceptional customer service, Chandra, Thank You for your exceptional customer service, pleasant attitude, your smile and your expertise. Choosing this dealer for service, was the More

by Knowing59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandra Wright
Oct 14, 2020 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chandra and our team, and we look forward to working with you again. NissanRVA

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