Nissan of Richmond

Pleasant Harold made the entire process quick, convenient, got me into the car I was exactly looking for, gave me a great deal, took care of the details that w Harold made the entire process quick, convenient, got me into the car I was exactly looking for, gave me a great deal, took care of the details that were extra, Finance with Christy was great and Megan was helpful with the exterior/interior protection. Very happy with the entire process, will purchase again here and will recommend clients to Harold. More

The Best Auto Dealership ever!!! My salesperson was Harold and he was the best!!! He was very professional, knowledgeable and attentive!! Nissan of Richmond process of getting a vehic My salesperson was Harold and he was the best!!! He was very professional, knowledgeable and attentive!! Nissan of Richmond process of getting a vehicle is quick and the best!!! Definitely WORLD CLASS Service!!! More

I was embarrassed for them Drove from Pittsburgh to look at a Viper they had. They lied about the history of their ownership and could not get stories straight. Car looked decen Drove from Pittsburgh to look at a Viper they had. They lied about the history of their ownership and could not get stories straight. Car looked decent from pictures but I needed to drive down to see it. Both the salesman and the GM told me there had been NO PAINT WORK, It was so called "inspected" by the mechanics at the dealer. I drove 5+ hours to see a car for 10 minutes. The entire front end(Hood,left quarter and front bumper) had been re-painted or replaced. Clean CARFAX does not mean anything. People can afford to fix cars without insurance and this clown did not have anything to say. Minus the interior damage(faded seats,damaged door panels) the car was a complete loss. whoever had this car beat the daylights out of it and pawned it of on Nissan of Richmond. Not to mention the worst detailing job I have by far ever witnessed. Dirt loaded the airvents, door sill were filthy, heavy wax residue between the door panels. Keep in mind this is a black car and will show everything. Overall a 1 Star rating is a complement to this experience and I hope they do not have lawsuits for misleading customers. More

Nissan of Richmond is the beyond excellent Bought a car here and it ran into issues. Dealership payed all costs and took photos of all damage. I have had nothing but the best service from the Bought a car here and it ran into issues. Dealership payed all costs and took photos of all damage. I have had nothing but the best service from the greatest team. Recommend Nissan of Richmond to anyone looking for their next automotive purchase. 10/5!!! Transmission blew and they towed it up there, provided me with a rental and had it rebuilt by a professional shop. Car is working better than ever. Ask for Nick Dixon! Helped out with a ton of issues and super friendly! 2010 Nissan GTR More

Great salesman Harold is great. Great customer. Made things easy. We spent 2 hours with him as we went through the sale. It was relaxed and fun. I would recommend hi Harold is great. Great customer. Made things easy. We spent 2 hours with him as we went through the sale. It was relaxed and fun. I would recommend him to anyone. More

Amazing I was totally impressed this visit, I received the most caring, respectful, helpful, and knowledge team. Tammie, Markus and Tyler were amazing. Very h I was totally impressed this visit, I received the most caring, respectful, helpful, and knowledge team. Tammie, Markus and Tyler were amazing. Very happy with my results. After visiting the dealership in the past when purchasing another vehicle the experience that I received this time made me forget about past experience. I was overly joyed and how they listen to me and understood my needs and made sure that I was able to be in another vehicle. I'm grateful for all that they did for me and I am enjoying my new 2017 Nissan Rogue....... More

Amazing. I have purchased two vehicles with Harold. Each time I was thoroughly impressed with his knowledge/expertise. He was extremely helpful and listened t I have purchased two vehicles with Harold. Each time I was thoroughly impressed with his knowledge/expertise. He was extremely helpful and listened to my concerns and wants when it came down to the details of the vehicle I was interested in. I will continue to refer friends and family to visit with him to walk them through the car buying experience. More

GREAT BUYING EXPERIENCE NO LOCAL DEALERS HAD THE TRUCK I WANTED TO BUY. I FOUND THE TRUCK I WANTED ONLINE AT NISSAN OF RICHMOND. I DROVE FROM SUFFOLK, VA. TO RICHMOND, VA. AB NO LOCAL DEALERS HAD THE TRUCK I WANTED TO BUY. I FOUND THE TRUCK I WANTED ONLINE AT NISSAN OF RICHMOND. I DROVE FROM SUFFOLK, VA. TO RICHMOND, VA. ABOUT 2.5 HRS. IT WAS A TRIP WELL WORTH THE TIME. I FOUND THE SALESMAN A MR. COREY JOSEPHS VERY PROFESSIONAL WHEN I CALLED TO ENSURE TRUCK WAS NOT SOLD BEFORE I DROVE TO SEE IT. HE WAS A KNOWLEDGEABLE NISSAN SALESMAN. MR. JOSEPHS EAGERNESS TO BE AS HELPFUL AS POSSIBLE WAS ONLY SURPASSED BY HIS WILLINGNESS TO PROVIDE ME WITH ACCURATE ANSWERS TO MY QUESTIONS. I TOLD HIM I HAD NO TIME TO WASTE ON A LONG DRAWN OUT SALES DEAL. HE GRASPED WHAT I HAD TOLD HIM AND AFTER TALKING WITH IS BOSS MADE ME AN FAIR OFFER FOR MY TRADE IN AND PRICE OF NEW TRUCK. THE DEALERSHIP MEET MY NEXT REQUEST THAT PAPER WORK BE DONE QUICKLY. I HAVE TO SAY THAT WAS THE QUICKEST GREAT TRUCK BUYING DEAL I EVER HAD THE JOY OF MAKING. IT SEEMED THAT THE ENTIRE STAFF JOINED IN TO SPEED UP THE PROCESS, AS I HAD REQUESTED. THERE WERE SEVERAL OTHER DEALINGS WITH MR, MIKE CASTRO AND MR. SCOTT SHORTT AT THE DEALERSHIP SINCE THEN AND BOTH MEN ARE TRUE PROFESSIONALS AND MEN OF HONEST VALUES. BOTTOM LINE. I'M VERY HAPPY WITH EVERYONE I DEALT WITH AT NISSAN OF RICHMOND. I STRONGLY AND HONESTLY RECOMMEND THIS DEALERSHIP FOR A WOUNDER FULL CAR BUYING EXPERIENCE. More

What the heck happened Beware of online sales.I talked to Sean,Brandon and I don't know who about a 2007 Jag XK .We went back and fourth and agreed on a price.On a Tuesday Beware of online sales.I talked to Sean,Brandon and I don't know who about a 2007 Jag XK .We went back and fourth and agreed on a price.On a Tuesday I called Sean to buy the car,I had $16,100.00 ready to wire.He told me the car needed tires and He was going down the street to a wharehouse that the car was stored in to look it over,I never heard from him again ! The price included $ 699 paper work and $400 shipping to Rhode Island which we agreed upon.I later wondered if there ever was a car. More

Bad Quality on Service Center I got 2 bad experiences on Service Center already. The first time is about 2 months ago which I waited more than 2 and half hours to get my state insp I got 2 bad experiences on Service Center already. The first time is about 2 months ago which I waited more than 2 and half hours to get my state inspection done. The second time is today that the original service writer didn't explain to me why my bill went from $400 to $500. He left early and his colleague tried to explain that $400 is only original "estimated". Honestly, I expect that they will explain more details to customer but what I got is only 10% discount without any other details. The funny thing is that my car's service engine light is on after I left, so I drove back to the service center 10 minutes later, waiting for another 15 minutes to see what happened. One technician told me that there is one component didn't reset back correctly. They charged me $298.86 on labor cost (after 10% discount) in my bill. Unfortunately, I don't think their service and quality are worthy for me to pay that much. I don't think I will go back to their service again. More