Nissan of Richmond

LOW pressure NO BS Dealership From the time we stepped on to the lot to the time we drove off in our new (to us) Xterra we received courteous, friendly, and pressure free attention From the time we stepped on to the lot to the time we drove off in our new (to us) Xterra we received courteous, friendly, and pressure free attention. Our associate Wil treated us like we were VIP customers tossing us the keys and answering questions without once making me feel like I was not in control. I feel like I got a great deal on my trade in and a very good deal on the Xterra that started 2 thousand dollars than a comparable vehicle at Car max. The purchase process was quick and easy without the fifteen drawn out trips to " check with my Manager" that I have been tortured with in other dealerships. Overall I cant say enough positive things about what normally is a stessful and daunting process made pleasurable by Wil and the gang at West Broad Nissan. More

Amazing experience I recently traded in my 2009 Altima for a newer model. Keenen Rainer was a very knowledgable salesperson who had patience and assisted me with my new I recently traded in my 2009 Altima for a newer model. Keenen Rainer was a very knowledgable salesperson who had patience and assisted me with my new purchase a 2015 Nissan Altima. I'm a happy satisfied customer who has already shared how great Nissan of Richmond is with helping customers purchase Nissans. More

Purchased New Auto This is my second auto that I've purchased from this dealership. I've gone to other dealerships and they were not as Professional as Richmond of Nissa This is my second auto that I've purchased from this dealership. I've gone to other dealerships and they were not as Professional as Richmond of Nissan. I would come back to purchase again. My sales Rep Fernando Salomon was very Professional and very nice person. Again I will be back. More

Great atmosphere and very upbeat The moment I walked into Nissan of Richmond it was just an awesome experience. The sales reps and the atmosphere were just on point. At no point did I The moment I walked into Nissan of Richmond it was just an awesome experience. The sales reps and the atmosphere were just on point. At no point did I feel pressured to make a purchase and everything went smoothly. More

Service was over the top! I had an appointment with Keenan Rainer. He was very mindful of my time, very knowledgeable about the vehicle and over the top friendly. He did not tr I had an appointment with Keenan Rainer. He was very mindful of my time, very knowledgeable about the vehicle and over the top friendly. He did not try to sell me above my means in fact quite the opposite, he helped me to stay within my budget and still provided an outstanding car that I just love. From the moment that I walked in the door everyone was attentive and friendly. I would highly recommend this dealership and especially Keenan! More

Wonderful Atmosphere! From the moment you walk inside, the atmosphere is upbeat, energetic and just wonderful! Keenan, my sales agent was fantastic and so was credit manag From the moment you walk inside, the atmosphere is upbeat, energetic and just wonderful! Keenan, my sales agent was fantastic and so was credit manager Harry and the service gentleman Dana. The whole experience was easy, stress free, and fun! Everyone needs to come in and have the Nissan Experience! More

A pleasure from start to finish! I was in Denver when this transaction began. I was communicating with the Internet manager, Mr. Jackson at the time regarding an Xterra. He kept in I was in Denver when this transaction began. I was communicating with the Internet manager, Mr. Jackson at the time regarding an Xterra. He kept in contact with me until I visited the dealership. He introduced me to Fernando Salmon, who would be the sales consultant in the transaction. Although I had been interested in anXterra I changed off to a Pathfinder because I had received an owner loyalty offer in the mail which provided special incentives and financing for the 2015 pathfinder S 4 x 4. Fernando assisted me in locating the right vehicle from their large inventory. We took A test drive and returned to the dealership to complete the deal. I would be trading a 2015 Altima and leasing the 2015 Pathfinder. At first, the sales manager was not familiar with this promotion but he checked on it and honored it. I got a great deal on both ends of the transaction; a price for my trade that was more than fair and a great price on the new Pathfinder. The net result was that my payment for the Pathfinder was only $28 a month more than the low payment on my trade-in. The transaction was documented by Harry Zahirovic. He performed the transaction quickly and efficiently and did not try to upsell me into any extended warranties or paint sealant or the like. The new vehicle was detailed and waiting when I signed the. last document I have purchased or leased a lot of vehicles in my life and I can honestly say that I have not experienced such efficiency and professionalism as I did that day at Nissan of Richmond. I would highly recommend them if you are considering buying a new Nissan! More

keenan AWESOME Did search on car I wanted, entered my information and Keenan called me in 10 minutes....He was incredible from beginning to end....He is a total keep Did search on car I wanted, entered my information and Keenan called me in 10 minutes....He was incredible from beginning to end....He is a total keeper...I passed a nissan dealer close to my house best decision I made...Keenan ensured I left happy and so did the rest of his supporting team....They truly work as a team. More

Staff outstanding and professional! Initially set out to purchase one vehicle and ended up purchasing 3 vehicles. 2012 Nissan Altima coupe for my daughter, A new 2015 Altima and a new 2 Initially set out to purchase one vehicle and ended up purchasing 3 vehicles. 2012 Nissan Altima coupe for my daughter, A new 2015 Altima and a new 2015 Rogue SL. Jack Kelly, our salesman was excellent to work with and Adam, in the Finance Department was extremely helpful. Overall pleasant and satisfying experience. In all honesty, we had one or two sticky moments during the negotiating, but my wife, daughter and I felt comfortable throughout the entire process. I would definitely recommend this dealership to my friends and family and co-workers. More

100% great customer service The customer service experience was amazing! I'm excited for my new car and love the fact that Nissan calls to check to see if everything is good! The customer service experience was amazing! I'm excited for my new car and love the fact that Nissan calls to check to see if everything is good! More