Nissan of Richmond

Trevor was my salesman and I couldn't have been happier with the service I received. He didn't try selling me anything I didn't want or couldn't afford. Told him what I needed and my budget and wit happier with the service I received. He didn't try selling me anything I didn't want or couldn't afford. Told him what I needed and my budget and within minutes I was test driving the truck I currently own. Awesome guy. And Mike Castro... The finance king. Got me an amazing APR. My father has purchased two vehicles from him in the past 10 years, so I knew I was in good hands. I have nothing negative to say about my expeirience here. I'll definitely go back if I need another vehicle in the near future. More

It was a real pleasure to work with Joseph. He was thorough, professional and has a real passion for excellent customer service. I would highly recommend Joseph and the team at the New Nissan of Richm thorough, professional and has a real passion for excellent customer service. I would highly recommend Joseph and the team at the New Nissan of Richmond. More

I gave the ratings I did because the employees Shane and Moses made me feel comfortable. I felt I was in good hands, Moses explained the features of the vehicle and took me on a test drive. A very profes Moses made me feel comfortable. I felt I was in good hands, Moses explained the features of the vehicle and took me on a test drive. A very professional young man, Shane was knowledgeable as well very professional, and oh their client service was excellent. I spoke to these two me as though I knew them. They were easy to talk too, everyone was so professional and caring. Great job !!! More

I came into this dealership just to look. I was greeted by Luciano Batista and told him What I was looking for if I were to buy a vehicle. Lucian had a great approach and was sincere in his demeanor on wan by Luciano Batista and told him What I was looking for if I were to buy a vehicle. Lucian had a great approach and was sincere in his demeanor on wanting to help me get exactly what I was after. I felt he had my interests at heart in all aspects of this transaction from start to final delivery of my new Vera-Note!!! I have never had an experience as great as this in all my car buying experiences. This is the Best I have ever had. Which is saying a lot because I have bought several autos and pickups over my 47 years as a Va. driver!!! Thank to Luciano!!! More

Very clean and thorough process. Got pre-approved for financing over the phone, went and selected a vehicle. Were in and out of the door in less than an hour and a half from start to finish. Would abso financing over the phone, went and selected a vehicle. Were in and out of the door in less than an hour and a half from start to finish. Would absolutly recommend them to anybody looking to purchase a new vehicle. More

Peyton was wonderful! We had reoccurring issues with our vehicle. I was about fed up with Nissan and Peyton turned that around. She had the issue looked at twice and provided us with a temporary vehicle wh vehicle. I was about fed up with Nissan and Peyton turned that around. She had the issue looked at twice and provided us with a temporary vehicle while doing so. Our vehicle is now fixed and I have restored faith in Nissan. She was welcoming and made us feel that she really cared about us and our situation. She was fabulous! More

Luciano worked for 3 days trying to find the best pricing possible for me; along with making sure he would be able to find the right car for my budget. I orginially was not interested in purchasing another c possible for me; along with making sure he would be able to find the right car for my budget. I orginially was not interested in purchasing another car, I was there because my daughter wanted another car. Luciano convinced me in purchasing another car by giving me a great deal. Although I felt like I lived at the dealership for 3 days I'm happy that time was taken to get me into a great car. Oh it's a 2012 Nissan Sentra - dark blue...........I named her Blue Ivy. More

I had a great experience at New Nissan in Richmond! I was treated courteously and the whole purchasing process was clear and flawless.Shane was extremely helpful during the signing process for my new car, an treated courteously and the whole purchasing process was clear and flawless.Shane was extremely helpful during the signing process for my new car, and treated me with utmost kindness and patience during a very busy time there.Ramon took his time to show us around and make sure we got the car we wanted.I would recommend this dealership to anyone who needs a new car! I'm very happy with my new Nissan and the staff there.Thanks! More

Both Kevin and Shane were very helpful and friendly. Kevin was my sales rep and he was extremely nice! I love my new car! Thank you so much! Kevin was my sales rep and he was extremely nice! I love my new car! Thank you so much! More

Everyone was so helpful and accommodating. They took care of my kids and made sure their needs were met so that I could direct my attention to purchasing the vehicle I wanted. Alex and Woody have both care of my kids and made sure their needs were met so that I could direct my attention to purchasing the vehicle I wanted. Alex and Woody have both followed up with me by phone to see if I have any questions and ensure my satisfaction with my new Pathfinder. Alex assisted me in leaving my mom's vehicle at another dealership for service. I ordered additional accessories which were promptly ordered, and I was notified of their arrival so that I could arrange for installation. Woody also offered a loaner vehicle or driver services to coordinate pick up of that vehicle. I would highly recommend these gentlemen and this dealership to my friends. More