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Nissan of Richmond

Richmond, VA

4.5
7,251 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,251 reviews

November 17, 2013

Awesome experience These guys are very helpful! Worked Awesome experience These guys are very helpful! Worked with Daryl and he was able to get me a best deal on my new pathfinder Thanks again love my More

by Saniisani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 19, 2013 -

Nissan of Richmond responded

Thanks for the awesome review! We are so glad that Daryl that could help you find the perfect car! Thanks for the recommendation and for the 5-stars!

November 04, 2013

This was my first time buying a car and Will Jackson made this experience one to remember! Excellent Customer service! Everyone in the dealership was very welcoming and kind. Mr. Jackson made me feel more th More

by ldoles925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 28, 2013

I am very pleased with my experience at Sheehy in Short Pump!! I went in for service and was happy with that. Then they helped me get a new Altima and keep my payments the same. And, my credit is not pe More

by buttercup13836
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 26, 2013

I recently purchased a car through Sheehy Nissan on Broad Street and due to the experience I had to provide a review. This dealership has the most professional staff from sales all the way through service. I More

by epnva1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 01, 2013 -

Nissan of Richmond responded

Eric, thank you for your five star rating! I am so pleased to hear that you had such an excellent experience with our staff at Sheehy Nissan of Richmond. We thank you for choosing our company, and we look forward to meeting any of your future car needs!

September 25, 2013

My overall experience was not good. Didn't feel sales team valued me as a potential customer and therefore demonstrated mediocre service. Will definitely take my business elsewhere. More

by b2bfree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 01, 2013 -

Nissan of Richmond responded

Hello, Thank you for taking the time to comment; however, I am very sorry to hear that you did not have a positive experience. We strive for satisfaction for each of our customers, and I’m disappointed we did not achieve that for you. At your convenience, please contact me at paulking@sheehy.com, so I can try to restore your faith in our company. I hope to hear from you soon. -Paul King, General Manager

September 03, 2013

They were great at Sheehy. I got the car i wanted at the price that I wanted. My credit is not the best but they got me a great deal. More

by buttercup11836
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. King
Sep 03, 2013 -

Nissan of Richmond responded

Thank you for your feedback. We take pride in helping you find the car that best suits your driving needs. I’m glad you found the deal you were aiming for. I’m pleased to hear that your experience went so well.

August 22, 2013

The first month after purchasing my 2013 Nissan Maxima both turn signals had condensation in them and had to be replaced. Sheehy wasn't able to order two new signals and install them once they received th More

by carolinaboyz75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
Sep 03, 2013 -

Nissan of Richmond responded

Hello Daniel, Thanks for sharing your feedback with us. I would like to speak with you directly to better understand the confusion you experienced servicing your turn signals. I never want any of our customers feeling as if they did not receive top notch service, so I would like to get more information about this issue. Please contact me at your earliest convenience so that I may work with you to hopefully restore your faith in Sheehy Nissan Richmond. You may contact me directly paulking@sheehy.com. I hope to hear from you soon. ~Paul King

August 06, 2013

They really did make it easy. I didn't feel like a number, I felt like a real person. I think I got a really good deal More

by Cruzin1313a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 12, 2013 -

Nissan of Richmond responded

Hello, Thank you for sharing your feedback. I am so happy that you enjoyed your dealership experience. Be sure to come back to see us!

June 26, 2013

first of all i like to say the car i purchased was supposed to be a certified pre-owned vehicle, WHAT A JOKE!!! they showed me paperwork on what they done to the car to sell it which was over $1500.0 More

by techarles01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jun 27, 2013 -

Nissan of Richmond responded

We appreciate you leaving us your input. We can certainly understand your concern, however, I assure you that we never aim to provide any kind of dishonest service or manipulate our customers in any way. I would appreciate the opportunity to speak with you more about this problem. At your earliest convenience, please contact me directly at the dealership so we can speak more about this. I look forward to working on a resolution together. Sincerely, Paul King - General Manager Office: 804-346-4200 PaulKing@sheehy.com

May 19, 2013

Great Experience! Great customer service, great product, and resonable price. Mr. William made the process very pleasant. He knew the product very well and was able to answer all of our questions. More

by semharw12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 20, 2013 -

Nissan of Richmond responded

Congratulations on your new car. We're glad we were able to answer any questions you had. We hope your new car lasts you for a long time to come. If you need anything else or have any other questions please feel free to get in contact with us or stop back in. In the meantime, follow us on Facebook and Twitter for exclusive content and offers. We hope to see you back in again soon! Sincerely, Sheehy Nissan of Richmond

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