Nissan of Richmond

I recently purchased a car through Sheehy Nissan on Broad Street and due to the experience I had to provide a review. This dealership has the most professional staff from sales all the way through service. I Street and due to the experience I had to provide a review. This dealership has the most professional staff from sales all the way through service. I never felt like I was treated like a number and everything was (for lack of a better word) transparent, which I feel is extremely important in a car buying transaction. The whole team was extremely courteous and provided A+ service. If you are looking for a Nissan or any used car in the Richmond or surrounding area, I strongly recommend you pay them a visit. Sincerely thank you for all that you did. Eric P More

My overall experience was not good. Didn't feel sales team valued me as a potential customer and therefore demonstrated mediocre service. Will definitely take my business elsewhere. sales team valued me as a potential customer and therefore demonstrated mediocre service. Will definitely take my business elsewhere. More

They were great at Sheehy. I got the car i wanted at the price that I wanted. My credit is not the best but they got me a great deal. price that I wanted. My credit is not the best but they got me a great deal. More

The first month after purchasing my 2013 Nissan Maxima both turn signals had condensation in them and had to be replaced. Sheehy wasn't able to order two new signals and install them once they received th both turn signals had condensation in them and had to be replaced. Sheehy wasn't able to order two new signals and install them once they received them, I had to take it into the shop, drop the car off for a day, only to receive a call later that evening stating "you seem to have moisture in them so were going to order you two new ones" Here we go, so I had to drop the car back off with two small children before school and pick it back up the following afternoon only to repeat the process a couple months later for condensation in a tail light. My most recent experience was, yep you guessed it, condensation in the turn signals again. This time I was informed that they will not replace the turn signals because it is not covered under warranty. Sheehy, even with a $2500.00 extended warranty would not replace the signals stating that moisture is to be expected in turn signals. Please take into consideration this is a $42,000 were referring to. Please show me one other car on the lot with water in the turn signals. I will never purchase another vehicle through this dealership seeing the how the service department responded to a legitimate concern. The final outcome? I was told to call Nissan customer service and take it up with them. Very poor form Sheehy, especially after purchasing a $2,500 extended warranty for this exact reason. More

They really did make it easy. I didn't feel like a number, I felt like a real person. I think I got a really good deal number, I felt like a real person. I think I got a really good deal More

first of all i like to say the car i purchased was supposed to be a certified pre-owned vehicle, WHAT A JOKE!!! they showed me paperwork on what they done to the car to sell it which was over $1500.0 supposed to be a certified pre-owned vehicle, WHAT A JOKE!!! they showed me paperwork on what they done to the car to sell it which was over $1500.00, also my first bad experience came a year later after putting less than 5000 miles on it when i took my car to the acura dealership for a bad power steering pump, leaking transmission and they found a bad air and cabin filter that looks like its been in there from day one, its a good thing i purchased a extended warranty with it because the bill came back a little over a $1000.00. just recently i took the car back to the acura dealership for a another major problem my vsa and check engine light came on that cause me to loose major power it couldn't go over 35 mph they reset my ecu to fix the problem so far so good also they said if that didn't work they would have to replace the ecu and that's $2000.00. the reason why gave this rating is because they don't stand behind there 125 point inspection like they say they do. PLEASE!!!! PLEASE!!!! PLEASE!!!! USA CAUTION IF YOU PURCHASE A CAR FROM THEM!!!! More

Great Experience! Great customer service, great product, and resonable price. Mr. William made the process very pleasant. He knew the product very well and was able to answer all of our questions. and resonable price. Mr. William made the process very pleasant. He knew the product very well and was able to answer all of our questions. More

I went to Sheehy in search of a 2013 Pathfinder. Rodney was my sales rep and I would HIGHLY recommend him, Not only is he a wonderful guy but VERY knowledgeable on the vehicles he is selling. Rodney and th was my sales rep and I would HIGHLY recommend him, Not only is he a wonderful guy but VERY knowledgeable on the vehicles he is selling. Rodney and the general manager Paul King did a fabulous job getting me in a Pathfinder with the options that fit my family and I Perfectly! Thank you both so much, I am glad I got the experience to work with Rodney and Paul King! See you in about 3 yrs for my next Pathfinder :-) More