Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

Directions

By Type

Showing 7,249 reviews

April 07, 2023

The dealership is pretty decent but I have ran into a few mishaps in the recent years unfortunately! More

by Shaero90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie Conyers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2023 -

Nissan of Richmond responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Nissan of Richmond we take customer reviews very seriously. Please contact me at the number below so we can learn a bit more about your.concerns. Sincerely, Paula Quick Owner Loyalty Manager 804-346-4200 x. 1000

April 07, 2023

Peace of mind is worth a lot. That's what I get when I take my Nissan Rogue to have service at the Nissan dealership. Knowing that the job is done right and the friendly service. More

by blieba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Washington, Johnny Prince, Carmen McDonald
Report | Print
Apr 07, 2023 -

Nissan of Richmond responded

Thank you so much for taking the time to leave us a review. We're happy you enjoyed working with our Service team. We appreciate your business and our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager Paula Quick

April 06, 2023

Carmen and this dealership performed in very professional and courteous manner. Thanks you. I will be back for all my services with Carmen . 10 👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾 ups More

by RLGRANDISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
Report | Print
Apr 07, 2023 -

Nissan of Richmond responded

Thank you so much for taking the time to leave us a review. We're happy you enjoyed working with Carmen. We appreciate your business and our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager

April 06, 2023

I trust taking my vehicle back to Nissan of Richmond for all the maintenance and services required. Debbie is my favorite service technician! She's the best! I purchased my vehicle here years ago & only com More

by TARYNDcrawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Debbie and our team. We're glad to hear she delivers such a great experience! Paula Quick Owner Loyalty Manager

April 06, 2023

Money was so kind and helped us with our requests and needs. I would definetely recommend the place More

by Nickolasbaronm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manal Stephen
Report | Print
Apr 07, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Money and hope you'll continue to enjoy your new Nissan! Paula Quick Owner Loyalty Manager

April 06, 2023

Had a pleasant experience at Nissan of Richmond. Brandon exceeded expectations and got me in the vehicle I came in to see with swiftness! Thank you Brandon More

by Zax
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
Report | Print
Apr 07, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Brandon and look forward to seeing you again! Paula Quick Owner Loyalty Manager

April 05, 2023

Carment was fantastic, she took care of my car and resolved the issue She was very efficient, attentive and followed through. More

by GALINAPOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington, Carmen McDonald
Report | Print
Apr 05, 2023 -

Nissan of Richmond responded

We are very happy to hear that Carmen provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. We'll be sure to pass along your comments! Paula Quick Owner Loyalty Manager

April 05, 2023

It took 3. 5 hours to get an oil change and inspection and I had an appointment. And in the end, they rejected my inspection over 2 tires because they wanted me More

by iashadionne81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie Washington
Report | Print
Apr 05, 2023 -

Nissan of Richmond responded

Thank you for your review. Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your candid feedback. Thank you for choosing Nissan of Richmond, we hope to see you again! Paula Quick Owner Loyalty Manager

April 05, 2023

Great experience from start to finish. Not pushy and dealer stood behind their vehicle. Nice to deal with an upstanding company. More

by JFrak1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Harry , Orlando Reyes
Report | Print
Apr 05, 2023 -

Nissan of Richmond responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We appreciate your business and hope you enjoy your Land Rover. Paula Quick Owner Loyalty Manager

April 05, 2023

Everyone at Nissan of Richmond is so polite and helpful every time I or my husband go there. They even did my state inspection a few weeks early so I wouldn’t have to drive back so soon. More

by yvonnawells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Prince
Report | Print
Apr 05, 2023 -

Nissan of Richmond responded

Thank you so much for taking the time to leave us a review. We're happy you enjoyed working with our Service team. We appreciate your business and our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager

1
...
89
90
91
...
725