Nissan of Richmond - Service Center

Excellent dealership great people I would keep purchasing from this dealership. The service is excellent. from this dealership. The service is excellent. More

provided more services than i expected, included free car wash which was nice of them to do wash which was nice of them to do More

Slow and no updates about what's going on with your car. And if you set an appointment it's not for sure they will even look at your car. And if you set an appointment it's not for sure they will even look at your car. More

The waiting time for oil change is Ridiculous,and no more life time oil change life time oil change More

Professional had an 11:30 appointment took 2 1/2 hours to replace car battery also had a call from sales wanting to know if I wanted to trade in my 370Z waste of a phone call replace car battery also had a call from sales wanting to know if I wanted to trade in my 370Z waste of a phone call More

Bought a 2020 Corolla from them last October. In under a year the car doesn’t start. I paid for an extra warranty for 100k miles. Was told diagnostic for battery alternator and starter were free. In under a year the car doesn’t start. I paid for an extra warranty for 100k miles. Was told diagnostic for battery alternator and starter were free. Was charged for this and then over charged for a battery I could have installed myself. Extremely frustrating. It’s not about the money it was that they weren’t honest 3 times about what was covered and how much things were. From the warranty, to the device charges then the final cost of everything. Will not be going back. More

I got my oil changed in a timely manner and customer service was great and friendly service was great and friendly More

They take can of any problem thay I may have. They are quick to call you back sbout any problems you may habe. They are quick to call you back sbout any problems you may habe. More

I like service I received at Nissan. . it didn't take long at all.when we first started we told her what we needed which was a oil change . She told us the price . We said ok . She let us . it didn't take long at all.when we first started we told her what we needed which was a oil change . She told us the price . We said ok . She let us know where the waiting room was. We sit and watch TV . When it was finished she came and got us.. she was very nice to us. More

It was good and quick one on Saturday morning. And great service. Recommend to all And great service. Recommend to all More