Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
4,592 Reviews of Nissan of Richmond - Service Center
Sort by
August 31, 2022
Will make this quick/ last one got deleted. Can't believe new owner refuses to honor agreement that I had with previous owners!! When I purchased my car it was a Big deal They promised FREE oi Can't believe new owner refuses to honor agreement that I had with previous owners!! When I purchased my car it was a Big deal They promised FREE oil changes, inspection, tire rotation, For as long as I still owned the car!! Now I am told New owner WILL No longer Honor this !!! How can I trust a company that does not honor an agreement? More
by REALSTATELADY
Verified CustomerEmployees Worked With
Don't remember her name
August 31, 2022
Thank you for the attention the fine service and being respectful. The couple extra things that you did to help me out was very appreciated. respectful. The couple extra things that you did to help me out was very appreciated. More
by DOUGHERTY3028
Employees Worked With
Donnie Washington
August 31, 2022
Very nice and great communication! I went for an inspection , I sat in waiting room and had my car back in no time! I went for an inspection , I sat in waiting room and had my car back in no time! More
by LEANNGILLIAM98
August 31, 2022
Ive been taking car since the time purchased it to Nissan of Richmond to get services and inspections and Kevin Preston never told me that I had a rust problem under my car that caused an accident,they cause of Richmond to get services and inspections and Kevin Preston never told me that I had a rust problem under my car that caused an accident,they caused a suspension issue with my car,and the Scott drove my car and broke my frame and he wasn't certified to drive my vehicle. More
by Usuf
Employees Worked With
Other Employees :
Kevin Preston , Donnie Washington
August 31, 2022
Every time, Debbie exceeds expectations each service visit. I could not ask for anything better from a service tram. visit. I could not ask for anything better from a service tram. More
by WHATLEY1ON1
Employees Worked With
August 31, 2022
Debbie helped me with my oil change/tire rotation and she was wonderful! She was super professional and very helpful and I give her a five star! Excellent employee! was wonderful! She was super professional and very helpful and I give her a five star! Excellent employee! More
by SCSWEET
Employees Worked With
August 31, 2022
Always pleasant helpful answering my many questions. So far not disappointed at all. Easy process So far not disappointed at all. Easy process More
by DDINSPECTION
Employees Worked With
August 29, 2022
The service representative which was kelly, was very informative and explained all the situations of the service department. This was a tremendous help. She was very courteous. informative and explained all the situations of the service department. This was a tremendous help. She was very courteous. More
by AJACX1953
Employees Worked With
Kelley Carlson
