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4,592 Reviews of Nissan of Richmond - Service Center
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Verified Customer
August 22, 2022
There are very good and cooperative regards which car have to buy and explaining the features. The first service also they are treated me very well. On funny note, they can’t leave you without buying the have to buy and explaining the features. The first service also they are treated me very well. On funny note, they can’t leave you without buying the car More
by Rajesh Singirla
Employees Worked With
Other Employees :
Antouan Mahrous, Paula Quick , Preston Harris, Orlando Reyes, Donnie Washington, Michelle Ross, Kavon Smith, Kelley Carlson
August 21, 2022
The whole experience was ruined by the constant hounding people trying to buy my car. Two phone calls while I was there. Two text messages after I left and a third phone call a day later after each response people trying to buy my car. Two phone calls while I was there. Two text messages after I left and a third phone call a day later after each response I said no thank you but it didn't seem to stop persistent pursuit buying my car and selling me a new one. The service people were excellent kind and helpful. They're VIP sales colleagues made it a laborious task to be there and benefit from The professional repair service More
by abc0
Employees Worked With
Other Employees :
Donnie Washington, Michelle Ross, Kavon Smith
August 21, 2022
Excellent service. Very time oriented. Great costumer service. Extremely Professional. I will definitely be returning for future visits. Very time oriented. Great costumer service. Extremely Professional. I will definitely be returning for future visits. More
by Skerrick99
Employees Worked With
August 21, 2022
I have purchased 2 Nissans from this dealer and, as a perk, got free oil changes as long as I had the car. Recently I had my oil change done and they charged me. They said another company bought them o perk, got free oil changes as long as I had the car. Recently I had my oil change done and they charged me. They said another company bought them out and they no longer honour this benefit. I feel like they should honor it as this was told to me when I purchased my vehicle. Because of this, I will never deal with Richmond Nissan again. More
by Not sure
Employees Worked With
Not sure but I called back and talked with Service Manager and he told me the same thing., Jeremy Kellogg
August 21, 2022
I waited 3 hours for an oil change this was ridiculous express service is not at all. I had called before coming by and was told it would be about an hour for an oil change bc it’s express service. Both s express service is not at all. I had called before coming by and was told it would be about an hour for an oil change bc it’s express service. Both service managers I worked with and loved are gone Don Johnson and Lashonda. Maybe you also need to take better care of your employees More
by lblooxsom
Employees Worked With
Donnie Washington
August 20, 2022
Was promptly approached upon arrival. Communication was excellent and was kept abreast in progress. Will be going back in the future Communication was excellent and was kept abreast in progress. Will be going back in the future More
by dc
