Nissan of Richmond - Service Center

The recall work was done quickly but the prices for other maintenence work was over priced. maintenence work was over priced. More

This dealership made changes without ever notifying its customers. This makes it look like customers voice does not matter. In addition I asked about pricing for my service and was provided the wrong price customers. This makes it look like customers voice does not matter. In addition I asked about pricing for my service and was provided the wrong price for the cost of maintenance. Further more I was informed by staff that I failed my inspection when I had in fact passed. This shows that staff are not honest, transparent, or informed. This makes it hard to trust this dealership. More

I went to Nissan Broad with the same issue, I took to Nissan midlothian and they actually fixed it. Nissan midlothian and they actually fixed it. More

Everyone was friendly and they got me in and out of the shop within a couple hours. shop within a couple hours. More

In the service department, I was met with an abrupt and rude person after I asked a question about my brand new Nissan Rogue. It was unnecessary and unfortunate. Sales department is filled with professiona rude person after I asked a question about my brand new Nissan Rogue. It was unnecessary and unfortunate. Sales department is filled with professional and courteous personnel but service department could use a refresher in customer service. More

Great service! They really helped me out during my appointment when I needed a new battery They really helped me out during my appointment when I needed a new battery More

Excellent service exactly what I was hoping for. My service was completed above expectations and in a timely manner. My service was completed above expectations and in a timely manner. More

They found stuff that needed immediate attention, didn’t tell me about it, then sent me on my way. When I looked at the report I was surprised to find things that could have been done but weren’t. tell me about it, then sent me on my way. When I looked at the report I was surprised to find things that could have been done but weren’t. More

Great service. Took care of all meeds. Greart communication. Nothing really else to say thanks. Took care of all meeds. Greart communication. Nothing really else to say thanks. More

The service was excellent, and they provided a detailed explanation of the service. There were no issues. explanation of the service. There were no issues. More