Nissan of Richmond - Service Center

Did not get great customer service during this process. Communication could be better during process Communication could be better during process More

I received excellent service. I was very pleased with the service I received. The staff was friendly and courteous. the service I received. The staff was friendly and courteous. More

I have prepaid maintenance and I always have to remind them and fight and argue for what I paid for. them and fight and argue for what I paid for. More

I would like to Thank Nissan of Richmond service Department for the wonderful care they provided for my 2019 Nissan Sentra. With hep from Chandra Wright and her expert knowledge about Nissan Cars an Department for the wonderful care they provided for my 2019 Nissan Sentra. With hep from Chandra Wright and her expert knowledge about Nissan Cars and the Service Technician who worked on my car and did such a great job, made me feel just terrific about the trust i placed with them for my car. Excellent service. Thank you More

Service was good. Once again was taken care of. Service was performed and got car back within the timeframe promised. was performed and got car back within the timeframe promised. More

Customer service rep was knowledgeable and came across as trustworthy. Although costly the service suggested was for areas that had not been performed as recommended. She also looked up safety recalls and ad trustworthy. Although costly the service suggested was for areas that had not been performed as recommended. She also looked up safety recalls and added to the service. More

Advisor was great. Work was done right, on time and vehicle was returned sooner than promised! vehicle was returned sooner than promised! More

The service representative explained everything and was professional and friendly. Will return for additional services. professional and friendly. Will return for additional services. More

Phil was very accommodating in getting me in for an oil and filter change in a timely manner although I did not know that the service hours had changed. Thanks Phil. and filter change in a timely manner although I did not know that the service hours had changed. Thanks Phil. More

I was greeted upon arrival very friendly staff asked what I was in for got oil change and tire rotation got my car back washed and vaccumed thanks crew I was in for got oil change and tire rotation got my car back washed and vaccumed thanks crew More