Nissan of Richmond - Service Center

Very friendly service department Derek was very helpful great customer service very nice waiting room with snacks and coffee also very clean service department really nice service great customer service very nice waiting room with snacks and coffee also very clean service department really nice service More

My oil change was completed as expected. The agents I worked with were friendly and helpful. However, they said that they would not charge me this time but the oil changes were no longer free. It is not worked with were friendly and helpful. However, they said that they would not charge me this time but the oil changes were no longer free. It is not right Nissan to start charging for this service when it was a selling point when I bought my car that oil changes were included for life. I am not happy about this bait and switch on Nissans part. More

My last service in the report they recommended few suggestions but I didn't go for any. Surprisingly this time no recommendations came in the report. I don't know why suggestions but I didn't go for any. Surprisingly this time no recommendations came in the report. I don't know why More

Seth is awesome as always!! He has been and will always be my go to for any service needs!!! Thanks for all you do Seth!!! be my go to for any service needs!!! Thanks for all you do Seth!!! More

It is very good with their service. And if buying a vehicle or going to lease they do everything to help you. I’ve leased 2 vehicles and bought one. Have been very pleased vehicle or going to lease they do everything to help you. I’ve leased 2 vehicles and bought one. Have been very pleased More

The associates in this dealership are always friendly and very helpful. They seem to always have your best interests as their main priority and concern. very helpful. They seem to always have your best interests as their main priority and concern. More

The staff was wonderful to work with and they were very fair in pricing. My only complaint is they had my car for 1+ weeks fair in pricing. My only complaint is they had my car for 1+ weeks More

Dealership is an overall good one. It is just the service wait time but typically the customer service when speaking with advisors is pretty great. wait time but typically the customer service when speaking with advisors is pretty great. More

Seth was awesome. The customer service was great but the cost was TRULY INFLATED for what I had done. I don’t know that I’ll bring my truck back? cost was TRULY INFLATED for what I had done. I don’t know that I’ll bring my truck back? More

Prompt service and friendly staff and did a good job of keeping me updated on the progress of what was being done on my visit keeping me updated on the progress of what was being done on my visit More