Nissan of Richmond - Service Center

Derek, Chandra, Phil, and Seth were all awesome, professional, and courteous toward my vehicle needs. Derek did not try to upsell me and explained to me everything that was necessary to complete tod professional, and courteous toward my vehicle needs. Derek did not try to upsell me and explained to me everything that was necessary to complete today and what could wait until next visit. More

Friendly staff and efficient service. Vehicle completed quickly and I was contacted for pick up in under 48hrs. Car was recently purchased so sales provided a loaner car while check engine light was assess quickly and I was contacted for pick up in under 48hrs. Car was recently purchased so sales provided a loaner car while check engine light was assessed. 0 cost to me. Thanks guys!!! More

I have used your dealership only a couple of times and I plan on using your services again although I think you are more expensive than independent garages. plan on using your services again although I think you are more expensive than independent garages. More

Kudos to Phil for going the extra mile in getting my car fixed finally after several visits. I appreciate the time he took to make sure it was done correctly. fixed finally after several visits. I appreciate the time he took to make sure it was done correctly. More

Everyone at Nissan of Richmond is always super welcoming and helpful! Phil has helped us a couple of times and we will continue to work with him. and helpful! Phil has helped us a couple of times and we will continue to work with him. More

The new Deep Rock Rd location is great for me. Waiting area was not crowded and I was in and out in no time. I will be using this location for all my service needs. area was not crowded and I was in and out in no time. I will be using this location for all my service needs. More

Too many issues and they damaged my vehicle when I brought in in for work to be done on it. I left 3 seperate messages concerning this and no phone call back I have bought 4 vehicles for you and tha brought in in for work to be done on it. I left 3 seperate messages concerning this and no phone call back I have bought 4 vehicles for you and that was the last one I will ever buy from your company More

The staff is amazing. I love how they keep you informed of what’s going on with your vehicle. They’re so friendly and caring. of what’s going on with your vehicle. They’re so friendly and caring. More

Got to me at a reasonable the people where nice and easy going they checked everything they where supposed to check a job well done thank ya'll going they checked everything they where supposed to check a job well done thank ya'll More

The best customer service I've ever seen, they are quick and fast and high quality work with is why I only go there to get my car serviced and fast and high quality work with is why I only go there to get my car serviced More