Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
4,592 Reviews of Nissan of Richmond - Service Center
Sort by
August 12, 2021
Very friendly staff in the service department. Was greeted promptly and services were done in a timely fashion. Handled multiple concerns in one visit. No complaints! greeted promptly and services were done in a timely fashion. Handled multiple concerns in one visit. No complaints! More
by SHUTCHINSON126
Verified CustomerEmployees Worked With
Phillip Weinman
August 11, 2021
Great job Very happy with serv Quick and easy to work Great job Very happy with serv Quick and easy to work with Would be more than happy to refer Keep up the great job and Great job Very happy with serv Quick and easy to work with Would be more than happy to refer Keep up the great job and More
by DANNYMAYSHABAN
Employees Worked With
August 11, 2021
Dealership is clean and put together well. Workers are personable and friendly. Only downside was the car wash service. I was not able to get a car wash because the service was backed up. personable and friendly. Only downside was the car wash service. I was not able to get a car wash because the service was backed up. More
by lakisha262000
Employees Worked With
Seth Albright
August 11, 2021
Great service. I just bought a new Pathfinder and want to establish a service relationship near my home. Easy night drop check in. Seth us my new car guy. establish a service relationship near my home. Easy night drop check in. Seth us my new car guy. More
by jroconn
Employees Worked With
Seth Albright
August 11, 2021
Great client focus and convenient!! Always on time and you guys do a great job for a good price. I recommend Nismo to anyone - I started with Infiniti but take all my cars there now. you guys do a great job for a good price. I recommend Nismo to anyone - I started with Infiniti but take all my cars there now. More
by GRogers
Employees Worked With
Kevin Preston
August 11, 2021
Kevin and the Poundcy tract shop are great. Your operator and service people at main shop are terrible. Nobody will answer their phones and you operator was very unhelpful and service people at main shop are terrible. Nobody will answer their phones and you operator was very unhelpful More
by Ccolo47284
Employees Worked With
Kevin at Poundcy Track location
August 11, 2021
Did not cost me anything. No added cost associated with the service. Derek explained what I needed to know, was very polite & professional. Very Good the service. Derek explained what I needed to know, was very polite & professional. Very Good More
by ROUGH6
Employees Worked With
Derek Slaga, Derek Slaga
August 10, 2021
The service advisor helped me get a good deal - buy one get one free oil change. The dealer's waiting room and toilet were clean, I recommend it. get one free oil change. The dealer's waiting room and toilet were clean, I recommend it. More
by MANTVU92
Employees Worked With
Phillip Weinman
August 10, 2021
When I arrived, there was a gentleman name Derek who was most gracious informed me that the work someone recommended was not needed. He went step by step to inform me what maintenance needed to be done whe most gracious informed me that the work someone recommended was not needed. He went step by step to inform me what maintenance needed to be done when I bring the vehicle back. Derek was knowledgeable and kind, something you do not see often More
by Debra2stroble
Employees Worked With
Derek Slaga
