Nissan of Richmond - Service Center

I got a good Fair Deal on buying a my car however the I got a good Fair Deal on buying a my car however the oil change services that were promised with it as long as I owned the car have been discontinue I got a good Fair Deal on buying a my car however the oil change services that were promised with it as long as I owned the car have been discontinued after 4 years More

The team here is always great! Been coming to this location for quite some time and have never been disappointed, and Seth really did an amazing job! location for quite some time and have never been disappointed, and Seth really did an amazing job! More

Kevin was extremely welcoming and friendly throughout the entire process. He reviewed the work that was being done on my vehicle, shared with me an estimate regard when the work would be complete and notifi entire process. He reviewed the work that was being done on my vehicle, shared with me an estimate regard when the work would be complete and notified me once the work was complete. His time estimate was accurate which is extremely helpful as I planned my busy schedule. More

Very friendly and helpful staff. They Kept me apprised of progress and our car was repaired correctly the first time. I was Very pleased with everything and everyone. of progress and our car was repaired correctly the first time. I was Very pleased with everything and everyone. More

It could use an after hour pay source that people can use. when picking up there vehicles after the service department is closed at 6pm! use. when picking up there vehicles after the service department is closed at 6pm! More

Kudos to Phillip in Service for great customer service and updates along the way!! I only deal with Phil when I come in for maintenance. and updates along the way!! I only deal with Phil when I come in for maintenance. More

Scammers. Said my Third brake light did not work and wanted over $500 to replace. Failed my inspection. Got home and brake light works fine. Passed at Infiniti wanted over $500 to replace. Failed my inspection. Got home and brake light works fine. Passed at Infiniti More

Phil always take good care of my car. Service is always exceptional. Was pleased of the timely manner of completing the services required. Service manager always nice and pleasant. exceptional. Was pleased of the timely manner of completing the services required. Service manager always nice and pleasant. More

Phil was so helpful and accommodating. Thankful I found this dealership to help with my service needs after I moved to the area. Will definitely return this dealership to help with my service needs after I moved to the area. Will definitely return More

I was told the service will take a couple of hours but instead took a couple of days due to bad communication. Never received phone call nor txt message to let me know the car was ready for pickup. instead took a couple of days due to bad communication. Never received phone call nor txt message to let me know the car was ready for pickup. More