Nissan of Richmond - Service Center

Ive had nothing but bad experiences previously at this dealership. However, this time was actually very pleasant. The team was open with how long it would take, kept to that schedule, and did everything t dealership. However, this time was actually very pleasant. The team was open with how long it would take, kept to that schedule, and did everything they said theyd do without trying to upsell or charge for things they shouldnt have. I wish all of my experiences here were this pleasant. More

Quick fast service. Excellent communication. The staff is very friendly and efficient. Everything was simple and easy Excellent communication. The staff is very friendly and efficient. Everything was simple and easy More

I was happy to receive good service at the shop. I do not like this word counter thing to write about my experience. I do not like this word counter thing to write about my experience. More

Staff was friendly and helpful. Service center was clean and comfortable. Everything went smoothly and appreciated their transparency. Service center was clean and comfortable. Everything went smoothly and appreciated their transparency. More

Debra took great care of us and helped us with our battery when that died in the parking lot battery when that died in the parking lot More

Debbie was awesome from the time I entered the service area. She was attentive and kept me updated while I waited for my car. area. She was attentive and kept me updated while I waited for my car. More

Great service! Was in and out very quickly and Brian was very helpful with everything. Was in and out very quickly and Brian was very helpful with everything. More

Service is always superb when I go in. I never have issues getting in and out. If something is missed I go in and it’s fixed immediately. Donnie (rep) has been a great representation of yo I never have issues getting in and out. If something is missed I go in and it’s fixed immediately. Donnie (rep) has been a great representation of your company for years. She is the one of reasons I keep going to this location even when living over 30 mins away at times. More

Staff, especially Brian, were professional, polite, and efficient. Brought my car in for standard maintenance, and I was in and out quickly. efficient. Brought my car in for standard maintenance, and I was in and out quickly. More

The customer service is exceptional. I always feel valued. Thank you Scott for your personal relationship and dedication to putting the customer first. I always feel valued. Thank you Scott for your personal relationship and dedication to putting the customer first. More